When Mandatory information is missing it shows the relevant fields on the right of the Record Producer/Request Item. However the field name has a dark gray background which makes it hard to read as displayed below. I want to change it to white. Any...
When we click on kb article from Employee Center on My task it should open kb view for that particular record.
Question 1:How do I re-sequence these menus so that "Tours" appears to the left of the User Profile (instead of on the right)?Question 2: How do I make the "Tours" menu disappear when there are no tours on the page?
Hello! Was wondering if anyone had any luck removing the obnoxious padding that is on the catalog item icons.
Hello Everyone!I am trying to fetch values from Variable Editor in my custom Widget in Server script. The Variable editor is defined on the User Table and it has around two variables, could anyone please guide me? Thank you!
Hello, We redirected the previous instance's URL to a new one. We have changed CNAMES. But, we've encountered the 403 forbidden error. what might cause this problem? Thanks, Yakup
Can we extend the Employee Center portal for purposes beyond the HR module? Specifically, we are looking to create a portal for managed services, allowing customers to raise cases or requests for services such as computer sales, leasing, and conferen...
Hello, We have build a customized external search source that looks up another instance of ServiceNow to provide knowledge articles on our Employee Service Centre, which works great. However, we would like to exclude knowledge articles that have exp...
I would like the submit button for catalog items on the employee center portal to scroll with the page instead of being static in the upper right. I found this question asked many releases ago but nothing recent. Can someone please direct me? We are ...
Hi,There is a requirement to show 'Close notes' in the activity of Incident, RITM & HR case in Employee Center portal. I need some advice on how to achieve this requirement. Also it should show in the timeline format like worknotes & comments, additi...
Hello ServiceNow peeps,I'm currently encountering a challenging issue with a Service Portal widget designed to display a dropdown list of both sc_request and universal_request items. Despite ensuring that both types of requests are being fetched and ...
Hello all, Is there a way to stop users from cancelling HRC requests that were assigned to a particular assignment group? This is a tricky question, but a colleague would like to stop requests that were assigned to their team. This will ensure that t...
We can add internal/external links using the web application module in the backend navigation. This link will be visible on the employee center portal homepage under 'My applications'.The url open in new tab in general. Is there a possibility to add ...
Hi All, Having a requirement that, In a catalog flow in the flow designer we are triggering approval to line manager once the request is submitted. if the line manager is not approved in 3 days then the approval will trigger to manager managers. and...
Vancouver Patch 9: Service Portal, not employee Center Backgroundwe have a customized checkout process that was done for standard UI / CMS back in Eureka versionFor portal, custom Service portal widget, angular ng-template, angular provider and scrip...