What is the name of the icon pack used for the icons on all the taxonomy topics? Is this icon pack found somewhere on my instance in such a way that I can browse them all? Or is this a publicly available icon pack that can be found on the web somewhe...
Hello All, I'm currently working to convert our SP to Employee Center, and as part of that process would like to convert the Request Method on our Catalog Items from the standard 'Submit' to a customized version that would allow our Help Desk to subm...
Hi, I've got a question regarding creating different experiences for different personas in Employee Center. As an example, If I have 3 different types of personas in my organization: Office user, Backoffice user and Store user. All of these three dif...
Hi Everyone,I am trying to figure out if there is way to simply just add the event from the upcoming event widgets to outlook calender without downloading the .ics file. I am not sure if this is possible.Is it default to servicenow that you can only ...
Client is using Employee Center, they have both HR and IT portals combined in one.For IT they have chat only.For HR they have VASince they are one single view, how does that work? What is the user experience?
I am trying to fulfill the requirement related the access of certain users who do not have HR profile. I wanted to restrict HR portal/ Employee Center access for those users who have HR roles but not HR profiles created in the system. Thanks!
I was curious to know how we can change the font type of employee center portal.
We are planning to upgrade EC portal to EC pro, so my question is after upgrade will it change the UI, widgets and theme of my current EC portal to OOB EC pro?
Hello community, On the Employee Service Center (/esc) portal, when you click "My Tasks" in the top right, you are taken to the page "hrm_todos_page" which contains a main widget(parent) "HRM Todos Summary" which hosts many other widgets one of them ...
I am trying to translate the texts in the Search Widget of Employee Center to Danish. But I can't seem to find how to do it for the tabs (Catalog / Knowledge). I also get this text, when the search has no results: "")] under the image. This text is ...
I have one doubt that is it possible to show catalog items under IT taxonomy. In the above image, we have IT taxonomy on nav divder. if click on that we need to show catalog items in their respective categories. like if we click on IT it comes up wi...
Hi all, I need to remove/disable the "Ask a Question" link on the "HRM Todos Summary" widget on the "hrm_todos_page". Does anyone know how to remove this?
Hi, I'm doing some lifecycle events in my PDI, and when I would like to test in portal view, I don't see the HR Menu in my PDI, only IT is available. Any help where to configure this? Thanks.
Hi.. I'm looking to do a transparent treatment on the Navbar Divider and/or Navbar. I got this working on Service Portal, but no luck on Employee Center. Any help appreciated! This is the concept I'm going for. A solid top Navbar with a transparent s...
Hi Team, We have implemented, ServiceNow for teams integration. We need to execute following Use case: -> When ever there is an update in incident, an incident post details has to be sent dynamically to caller/assigned to of that incident. (As messa...