Context: We’re expanding EC Pro globally and want a balanced experience: highly personalized by country and a way for personas like matrix managers or elevated admins to view other-country content when needed.Current approach: We use user criteria on...
With the knowledge center coming out last month in Zurich Patch 4, there is an advanced content editor available OOB to build knowledge articles.Will the microsite content editor be also replaced or this new editor will be available for microsite bui...
I have downloaded the browser extension for employee centre however can't seem to get past this. Docs are also very vague.
Hi, I want to add a topic called ‘External Links’ that contains a dropdown with four external websites. I don’t want to add these as shortcuts (as shown in the screenshot). How can I update this without creating a catalog item, and how can I remove ...
Hello Team, We are facing issue in ticket visibility in the Employee CenterHere are 2 scenarios:1. If a user in "Requested for" or "Requested by"(in any one of these) and also in the "Watchlist" in that case ticket is visible in the Employee Center.2...
Hi everyone,I noticed that my event contents has a significantly high number of views, and I’m trying to understand why.are those bots? and how to fix it?
I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card?
Hi All, I'm looking for assistance with getting the footer to stick on the ESC homepage. Has anyone had experience with this? The footer currently disappears when I scroll and I want it to stick so that it does not move when I scroll up and down.
In the ServiceNow Employee Self-Service (ESS) My Task widget, when an approval is rejected, the entered comment is added to the RITM record instead of the Approval record
Hi guys, can someone help me with the org chart in Employee Center? Because when i click on Profile > View Org Chart, the only person which appears is myself. In sys_user I created test users (they are active true etc.) and added my user in the mana...
hi allI have a question - I wanted to know whether I can delegate HR tasks in servicenow using standard delegation or do I have to have granular delegation for that?thanks in advance
Passing Data Between Widgets in Service Portal Using $emit, $broadcast, and $onSummaryThis article explains how to pass data between ServiceNow Service Portal widgets using AngularJS event handling methods:$emit, $broadcast, $on, and $rootScope.The e...
Hi All, I have a requirement to change the empoye center font to 'Prokyon' , i have files and type is 'WOFF2/WOFF' i have tried adding CSS includes under the EC theme There i have two options in the source filed1. Style sheet2. URLHow to get the URL ...
We are moving to the ESC Portal and are adding images and icons to our catalog items. I uploaded a 200x200px image and a 100x100px icon, per a community member recommendation (since ServiceNow has no recommendation that I can find). They look great o...
Hi everyone,I need help with some configurations in my ESC portal.Could you please guide me on the following:How can I change the title "How can we help?"How can I add more items to "My Active Items"?
