Hello Community,I have a requirement where I need to retrieve the content of a document stored in SharePoint and populate that content into a specific field in ServiceNow.Could you please guide me on the best approach to achieve this?
I’m leading the initiative to build our organization’s Employee Center portal from the ground up. Currently, we use ServiceNow primarily as a ticketing system, but we’re aiming to shift (not completely) toward self-service enablement for our users.We...
Good Afternoon,Currently when attempting to view Knowledge article approvals in Employee Center, users are seeing the following. My understanding is that there is no OOB offering and that this must be created in "To-do Configurations" through the 'd...
Hi Community,Previously, we had one Identity Provider (IdP) configured for SSO, which was working as expected. Now, we have added a new Identity Provider to our ServiceNow instance. We want to implement automatic redirection so that users are sent to...
Hi Team, I've configured the topic and child topics in taxonomy, but it doesn't come as like PDIIn PDI, it's arranged in column wise Hardware, Software, Network etc.In company instance, it doesn't come as above image the topics which are sequential a...
Hi guys, does anyone know how i can customize the typehead search widget on employee center? I just want to style the corners of the widget. With the help of dev-tools i founded out, where i can deactivate this roud corners. Because when you deac...
Hi everyone, I need to change the CSS properties of the ".input-container": border-radius: .8rem !important; background-color: #E6F6EB !important; border: none !important; And the placeholder: color: #00713F font-weight: 700 If I change it directly i...
Hi,Need urgent help! I installed nowassist with Virtual agent, since then the search widget on homepage changed. Its the typeahead widget only but it now says Ask Now Assist for help or search. When I search for something and press enter, it show tw...
Hi Team, I am using Integration HUB ETL to load/Import data from Excel sheet.As I am aware that it works fine for One source to Single Target table.Also it works fine for One Source to Multiple tables, only when Excel has data in only one Sheet tab. ...
i want to display my records in my requests menu item and assigned tasks in my tasks menu item.
Hi Team, I have a question on Survey.How to add any external links for example, based on User input I want to add a link to one of my catalog item.Not in the introduction but as a part of questions. Best Regards,Pooja
Hello,I have the following requirement:The customer wants to use taxonomies.On the click of child topic "finance" a record producer should be directly opened with a prepopulated field. On the click of child topic "business inquiry" a record producer ...
Hello all, I've recently seen a change to AI Search results in EC Pro that some users might not be aware of. Previously results were card based, however with the release of Yokohama Patch 3 they have altered how results are presented to a more list s...
Hi All, I have issue with a Catalog where I have updated the URL in the Content item with the new URL, when I searched Content item in the Employee center in the Suggested result the old URL is still showing but in the Search results the New updated ...
Hello everyone. We are exploring the Document Management application and have installed it and set it up, including integrating it with our Google Drive environment. What we are looking to do next is to get things set up such that users can search...