Hi all,I need some assistance with customizing the "Get Support" modal in ServiceNow. Specifically, I would like to:Update the contact number in the "Contact Us" section. The current number is incorrect, and I need to replace it with a new one. How c...
Hi everyone,I’ve just submitted an idea to improve how User Experience Analytics (UXA) works with the Employee Center (EC) portal—and I’d love your support!The ProblemUXA currently shows generic page names like “Service Catalog Item” or “Employee Top...
I'm new to ServiceNow EC Pro, and I've been playing around with EC Pro on the lab instance.While playing around on the Page Designer I noticed that <main> is the only available semantic tag.Is there a way to add more or that's all there is?If, for ex...
Hi Team, In ServiceNow’s UI16, the Watch functionality was extensively utilized for debugging client-side scripts and, to some extent, server-side logic. This feature proved invaluable for isolating issues related to specific fields, providing real-t...
Is there a way to fix the order that items are displayed in the Quick Links section? I set the links up using Instance Options in the order I want but it seems that sometimes the order of these items randomly changes. Thank you!
The SNAnalyticsTrackingTriggered Event appears in the User Experience Analytics. The Value changes back and forth between Full, Basic and Disabled. It seems to have surfaced after upgrading to Yokohama, but the data exists prior to upgrading. Is th...
Hi Everyone, We are planning to implement Standard changes in our project.OOB we have 3 standard change items like Modify a Standard Change Template , Retire a Standard Change Template,Propose a new Standard Change Template.I want to display 3 catalo...
Hello,I would like to know the names of the companies who used Employee Center Pro, can you help me?
Hi, I receive weekly reminders for the risk assessment. When i logged into my vendors portal with gmail that is mentioned as primary contact for test assessment in production, I see the status is closed and submitted. That means that all our vendors ...
How to solve this error in the employee center?I tried repairing the plugins but didn't work out
Hello all, the guided self-service is now blank / not triggering the flow in the Portal: It was working well before that.Anybody has an idea why it's not working now? Many thanks!
Hi Team,Please advise whether it is possible or recommended to add 'Additional Details' for an incident in the self-service portal, similar to what we have for requests.Kindly refer to the screenshots below.For Request:For Incident:Thank you.
G'Day. In Employee Center's My Tasks, I have a use case where I would like to show approvals for Change Requests, but only when it is in the Assess state. Then, when the change moves to Authorize, I want the corresponding approval NOT to show in My T...
Hi, I need help. need to disable comment / activity box in esc when RITM gets closed / completed. cant post screenshot. sorry.
We have added a pop up which appears if the user waits on the same screen for couple of seconds.Pop up comes with a typeahead widget within it -> user enters the text and hits enter ->the search works however, the pop up does not close. The result ap...