Hi Team, On Employee Center Portal under MY Incident- other user's tickets are showing not.Something wrong with filters. please advise where to edit it to make it so that Incidents assigned to me will be shown not others.Thank you.
Adding search functionality to the HRM Todos Summary widget on the My Tasks page OverviewThis functionality provides a search bar for dynamic filtering of records on the "MY Tasks" page. Users can search by entering the number or short description of...
Hi Community, I have a requirement where certain fields on the "My Profile" page in the Employee Center should be hidden from end users (employees), but the same fields should remain visible in the native view for agents and admins. Could anyone sugg...
Hi I have a knowledge article when directly search on the ESC portal the Knowledge article or Knowledge Bases (Knowledge Base Criteria is also valid) are not showing up, But on the Knowledge I have added connected content and if I navigate to that pa...
Hi everyone, in the backend I see the PNG image inserted into the KB article displayed full-width.Is there any way to achieve this on the portal?
Hi Community, We have two types of users accessing our Service Portal:SSO Users (with our organization's email and O365 account): These users are redirected directly to the Employee Center Portal upon login.Non-SSO Users (local accounts without O365 ...
I am getting Error : Violations Found. Code is not saved ServiceNow in below code while saving the Widget form.(function() { data.pageSize = 500; var dep = new GlideRecord('cmn_department'); if (input.id) { //Get selected departme...
Can anyone help me to solve these errors? I tried to check if the cross scope record is already exists but no it's not. Please guide me to solve it.
There are no data visualization data available.Platform Analytics - Data Visualizations - All > Search by name "Active engagements with Security Schedule by risk scoreAdmin user could able to see the data Visualization data,whereas non-admin users co...
please help me with the following errors in employee center. Been trying to find a fix since last 5 days.I have shared screenshot of the error."Read operation on table 'sn_hr_integrations_todo_inbound' from scope 'Employee Center Core' was denied. Th...
Hello Community Does anyone know how to remove the "I don't want to sign this document" message that appears on Document Templates with a ServiceNow signature. I am in the process of rebuilding our HR Document Templates as Document Templates per SN C...
Hello all,I want to create a static widget in the Employee Center to show only three parent topics such as Hardware, Software, and IT for IT.I cloned the 'Popular Topics' widget, but I'm unsure which API to use to achieve this.Can someone please help...
Hi. Is there a way to change the labels "Article" and "Request" on the content cards?
Hi All, How the user permissions are handled with AI search on External content connectors. For eg. if the user doesn't have access in SharePoint to access a particular document. Will he be able to access it from ServiceNow through AI search. Thanks!...
We have manually created a widget to display the most recent catalog items. We would like to add the request and favorite icons as in the out-of-the-box "Recommended for You" widget into our custom widget. How can we achieve that functionality. Atta...