Hello all,I want to create a static widget in the Employee Center to show only three parent topics such as Hardware, Software, and IT for IT.I cloned the 'Popular Topics' widget, but I'm unsure which API to use to achieve this.Can someone please help...
Hi. Is there a way to change the labels "Article" and "Request" on the content cards?
Hi All, How the user permissions are handled with AI search on External content connectors. For eg. if the user doesn't have access in SharePoint to access a particular document. Will he be able to access it from ServiceNow through AI search. Thanks!...
We have manually created a widget to display the most recent catalog items. We would like to add the request and favorite icons as in the out-of-the-box "Recommended for You" widget into our custom widget. How can we achieve that functionality. Atta...
Hello everyone,CC- @RodGallegos , @Community Alums , @Mark Roethof , @Loudigi , @Community Alums I need your assistance with an issue on the ESC portal banner. Currently, we have the following menu items:My TasksMy RequestsMy FavoritesMy Items (under...
Hello everyone,I have the following challenge, my selected favorites are displayed, but have no function. This means that nothing happens when I click on them.If I go to "view all" and then click on my favorites, I am redirected back to the start pag...
Hi All, I am new to EC, just learning it as we're preparing for our first deployment. Can somebody recommend trainings to prepare for EC Product Manager role? I do not have intention to become a developer but I am detail oriented and want to know eno...
I have the following custom code on a Widget in the ESC: var payload = {}; payload.name = 'Portal Mega Menu Clicked'; payload.category = 'navigation'; payload.data = {}; payload.data['Link'] = $(e.target).text(); payload.data[...
I want show the count of approvals next to My approvals header menu at my esc portal
We upgraded t Xanadu and our portal front end users are now taken to Native UI because of this Application. The application is read-only and cannot be restricted to a role. Not sure how to keep the portal user as portal only.
Hi All, I need to show 'My Tasks' page, 'HRM Todos Summary' widget in below 4 separate tabs, each tab should show the approvals in Open and Completed sections.1. BAU Request Approvals 2. New Feature Request Approvals2. Change Approvals3. Knowledge Ar...
During the transform,system has to delete the record in the target table which is not in the staging table?Is there any action to delete the unused records in the transform?for example,in the employee table some employees are left the organization,du...
Hello,I have a catalog item with user criteria for the available for (visible only to itil users) and another user criteria for not available for (not visible to external users).When I go to the ESC portal and test with a user who is not supposed to ...
I have added a Catalog Item into Employee portal. But I am unable to search and access the catalog item. Although I can able to access the catalog item by replacing the sys id of a working catalog. Even I am able to access it through quick links, tax...
Hi,I have created a taxonomy in a different application scope.I have added the Taxonomy to the Employee Center Portal. The Taxonomy have its associated connected content.When I log in to the Employee Center Portal, I do not see the Topics and Child ...