HiI have an incident form on the employee centre homepage. The form is configured with various custom options to select and add info. There is also added text to the form giving a definition of the options the user is selecting. I am unable to locate...
I have created a custom widget bound to the following page my_sc_requests.This custom widget is a copy of My Requests widget.The point it that ooo the my_requests page features a gap between the breadcrumbs widget and My Requests widget (second pict...
Hi All,Im preparing for service mapping functianality and its implementations, to make preparation better, I requesting to all please provide real time scenarios about service mapping so I will become more confidant on it. Thanks.
I would like to know if we can discover certificates related to an external URL, say https://google.com, by adding it as a Certificate URL and running a url discovery. Are there any pre-requisites to be considered or taken care of like firewall rules...
I want to implement a recruitment module in ServiceNow with the following functionalities:Job Posting: Create and publish vacancies internally and externally.Applicant Tracking: Track applications, categorize candidates by stages, and maintain a cent...
The new Stream on SharePoint video links are not working to post content on Topic Pages, most likely because ServiceNow does not recognize a SharePoint link as a video file. Has anyone been able to get around this? Or have a solution? #MicrosoftStrea...
Following the Dynamic Topic Microsites and Rich Content Editor demo and am not able to get the Rich Content option to show up when selecting Portal as the platform to create new content on in my PDI. I wiped the browser ( Chrome and Firefox ) cache /...
HI all,After upgrading to Utah, we have seen News center is added in taxonomy, can someone help how to disable that.
Hello,We are looking at configuring the 'Business Service Status' widget to track Outages, Planned Maintenance etc. Within this, when you open a Business Service, it gives you the option to Subscribe to updates using the Service Status Subscription...
I created a dev instance and cloned the employee taxonomy as instructed in this YouTube video.https://youtu.be/3WlXSWiWPrk?si=Vw8XyNIqAZ1N5oSWWhen I replace the employee taxonomy with the cloned taxonomy, it does not appear on the employee portal. i...
Hi, If end user end the conversation and post survey is triggering but response is not getting captured and showing a this message is unable to be send Thanks
Hi all. We have an issue on our employee center where order guides don't seem to be included in the calculation behind the "Sort by popular" items on a topic page, as it's in the bottom even though it's the one being used the most. I know we can fix ...
We have set up a variable summarizer under the standard ticket configuration. We notice the variable summarizer only shows up when the ticket is created from the EC itself, not when a ticket is created for the user from the back-end, native UI. Anyon...
Hi everyone,I am seeking guidance on how to embed a YouTube video on the main page of the Employee Center in ServiceNow. I would like the administration of this video to be as easy and accessible as possible, so that the video can be updated or chang...
In the employee center application there is a widget called Topic Content which displays all the different things within a topic. I want to change the default option in the "filter by" dropdown within this widget from "All" to "Requests". I have not ...