ServiceNow Employee Center is designed to support compliance with WCAG
2.1 Level AA and Section 508 accessibility requirements. ServiceNow
builds Employee Center on the Now Experience UI Framework, wh...
Yes—Employee Center provides extensive flexibility to align the portal’s
look and feel with your organization’s brand standards. You can: Use
custom fonts to match your corporate typography guidelines...
Banners are a great way to promote announcements, highlight important
updates, or drive users toward key actions directly from the Employee
Center Pro homepage. Follow the steps below to create and pu...
As we tested the public portal experience, one of the things that turned
out to be tricky was getting a knowledge base to show up as public. I
didn't save the links, but there are a good number of com...
After setting up portal pages to be public, the next step is widgets.
Similar to pages, widgets have a checkbox that marks them as public and
makes them available on a public portal. While pages that ...
I've started going down the rabbit hole of making a portal accessible to
non-authenticated users. The first basic step in setting up a portal to
be public facing is to set pages to be public. On the p...
I've had to dig into a public facing portal recently so I'll post about
some of the things I've learned about that. I've been on projects where
we needed a public facing page that led into a portal th...
The 2026 Best Employee Experience Contest Website is Now Live The
countdown to the 2026 Best Employee Experience Contest (BEXC) begins!
While entries don’t officially open until December 2, 2025, th...
Now that we've set up a Generated Link in Link Generator, let's take a
look at some ways to use it. I talked about Content Types in a prior
post. One of the types in there was Content Item records in ...
Earlier I looked at the initial setup of Link Generator for Buttons. The
other half of Link Generator are those that are rendered as a Generated
Link. The idea behind this is you can define a link thr...
Let's take a walk through a tool that's pretty handy for adding links
onto the portal, Link Generator. This tool will let you define a URL
that can point to things outside the Application or in other ...
In my last post, I ran through the Request types that were eligible to
be saved as Favorites on Employee Center. Now I'll move onto the final
group of Favorites Content, the portal content items that ...
In my last post, I ran through the Application types that were eligible
to be saved as Favorites on Employee Center. Moving ahead, I'll take a
look at various types of Requests that can be Favorited. ...
As I was looking through the script include code to see how favorites
limits worked, I ran into another table that was a part of that script.
The table sn_ex_sp_favorite_content_config holds the diffe...