Employee Center Search

VasuSaiSoS
Tera Contributor

If we search any record number in homepage search it is takes us back to native ui. Instead of that I want it to go to any esc portal page like ticket page. How to do that?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @VasuSaiSoS 

 

Refer:

Changing the AI Search navigation on Employee Center [How-To]

KB1208300 Fix knowledge articles not redirecting to the kb_article page 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti