We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Employee Center Search

VasuSaiSoS
Tera Contributor

3 weeks ago - last edited 3 weeks ago

If we search any record number in homepage search it is takes us back to native ui. Instead of that I want it to go to any esc portal page like ticket page. How to do that?

0 Helpfuls
  • 287 Views
1 REPLY 1

Tanushree Maiti
Tera Patron

3 weeks ago

Hi @VasuSaiSoS 

 

Refer:

Changing the AI Search navigation on Employee Center [How-To]

KB1208300 Fix knowledge articles not redirecting to the kb_article page 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
0 Helpfuls