Enhanced chat always open full page

[Nikhil Channana]

I’m working on a YP3 instance where I’ve enabled Enhanced Chat. However, the chat window always opens in full-page mode, even though I’ve already disabled the "Allow the search bar to open into a full-page chat experience" option.

Despite this, it still launches as full-screen every time. I’m trying to get it to open in a resizable window instead.

Any guidance on where and how to configure this correctly would be much appreciated!

[Ravi Kumar A]

Hi Nikhil,

This enhanced chat topic has some information on the guidance and how system properties can help. See https://www.servicenow.com/docs/bundle/yokohama-conversational-interfaces/page/administer/now-assist... for more guidance.

If you find the information helpful, please mark it as helpful or accept it as a solution.

Thanks
Ravi