Fields selected to display on a my request filter record do not show in EC

Chelsea Moore
Tera Guru

Hi All,

 

I have been working on configuring the request filters that populate on the My Request widget in Employee Center. All of the new custom tables we have are showing the fields I want to display except for our Facilities table. Does anyone know why this fields would not be showing up or where I need to look to troubleshoot?Facilities Fields Do Not Populate.pngMy Request - Facilities.png

1 ACCEPTED SOLUTION

Chelsea Moore
Tera Guru

I wanted to share that I figured out there was another filter overriding the one I created for the facilities_request table. It was the 'Service Management Order' filter that is installed with the HR Core application. Once I deactivated that, I was able to get my filter to show. 

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2 REPLIES 2

mattystern
Kilo Sage

Hi @Chelsea Moore 

 

I have followed your configuration and it seemed to work for me. Possibly, you can check the FCR record and validate the fields selected are correct? Example from my instance here using the same fields as you: 

mattystern_0-1679687274562.png

 

Chelsea Moore
Tera Guru

I wanted to share that I figured out there was another filter overriding the one I created for the facilities_request table. It was the 'Service Management Order' filter that is installed with the HR Core application. Once I deactivated that, I was able to get my filter to show.