in task sla table i want the tags report of last 6 months data
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11-20-2024 03:18 AM
Hi All,
Requirement is Task_sla table i want specific tags list shown as report. with last 6 months data
but currently it showing as empty i want a bar chart for this
Please help me on this.
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11-20-2024 04:01 AM - edited 11-20-2024 04:02 AM
Hi @srikriti ,
Tags are stored label_entry table. So, you need to select Table = label_entry
Following that you can filter table = task_sla
But, you cannot get the list view of the target table. It gives the list view of label_entry.
You can use different types like trend to get the stats with group by Label of the tag.
You can also refer: https://www.youtube.com/watch?v=rREd-b2oQqI
If the above information helps you, kindly mark it as Helpful and Accept the solution
Regards,
Najmuddin.
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11-20-2024 04:15 AM
here i want past 6 months incident created data as well along with the tags but in label entry there is no dotwalk with incident creation data
is there any way we get the incident data as well ?
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11-20-2024 04:35 AM
Hey @srikriti ,
@Community Alums provided a better solution than me.
Select directly table as Task SLA
Filter, Tags || have || Tag1 <Tag name>
Task.created || on || Last 6 months.
If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.
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11-20-2024 04:50 AM
Hi,
i am getting the above arrow mark customer want the tag names also if i select group by tags it showing empty data