Is there a way to match the breadcrumbs navigation to the taxonomy topics

[janindiadoc_1]

I've got a custom portal that includes Taxonomy Topics in the mega menu. When I say "custom portal," I mean that we use our own Portal records, but we're using the out-of-the-box Catalog Home Page (esc_sc_cat_item) and Knowledge Home Page (esc_knowledge_home) pages.

Each Topic contains Catalog Items or Knowledge Articles as connected content. However, when users navigate to a Catalog Item or Knowledge Article, the breadcrumbs display the Category hierarchy rather than the Taxonomy Topic hierarchy.

Is there a way to have the breadcrumbs resolve against the Taxonomy Topics instead of the Categories?

For example, if a Catalog Item or Knowledge Article is connected to the Topic "Computers", the breadcrumb should display something like: Home > Computers > [Catalog Item / Knowledge Article] instead of showing the Category path.

I've attached a screenshot showing the expected breadcrumb structure. Has anyone implemented this or knows whether it's supported out of the box?

[kaustubhdub]

Hey @janindiadoc_1 ,
Please review the below link maybe that will help you with your issue.
Solved: How to make breadcrumb navigation to match Content... - ServiceNow Community

If my solution was helpful, please accept the solution. As this helps others.

Regards
Kaustubh Dubey

[janindiadoc_1]

Hi @kaustubhdub ,

Thank you for sharing this post. 

If we update the "HRM Back Button" widget and replace it with the newly created version on the "esc_sc_cat_item" page, will that affect every portal that references this page?

[kaustubhdub]

Hello @janindiadoc_1 ,
I am glad my solution was useful to you. Do mark the solution helpful as this might help others as well with the same issue.

Regards
Kaustubh Dubey

[janindiadoc_1]

I haven't tried the solution yet. I had a question "If we update the "HRM Back Button" widget and replace it with the newly created version on the "esc_sc_cat_item" page, will that affect every portal that references this page?"