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The Content Creation Editor is unavailable

masahironaka
Tera Contributor

I am trying to create a news article in ECPro by navigating to Content Publishing > Content Library > Create New. I am able to proceed as far as the platform selection. However, after selecting 'News Article' and clicking 'Continue,' I encounter a 'Page not found' error.
I cannot open the editor regardless of which content type I select.

What is the cause of this?I have admin roles.

Target URL:

$streamline_content_authoring.do?content_type=4880186c53202110a489ddeeff7b129a@99@table=sn_cd_content_news

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @masahironaka 

 

refer this KB: KB2743436 Unable to Edit Content - Error "Page not found" 

 

probable solution: Update the Content Publishing plugin to a version that is fully compatible with the

platform.

 Try after clearing browser cache, open app in incognito mode.t

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Refer this as well : https://www.servicenow.com/community/employee-center-forum/employee-center-pro-styled-content-error/...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti