Employee center Language Switch widget
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05-12-2026 05:13 AM
Hi Team,
If I switch the language, the taxonomy is not showing browse all feature. Any idea why its happening?
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05-12-2026 05:46 AM
Ahoy @VasuSaiSoS,
could you possibly add a screenshot to better understand? Optimally good and not good scenarios to compare, thanks
Where the rules are real, you'll find me
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05-12-2026 06:16 AM
This is from PDI
In my working instance I am missing the browse technology services
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05-12-2026 05:53 AM
Hi @VasuSaiSoS
Refer KB: KB2629971 ServiceNow Employee Center – Knowledge Articles Not Displayed After Language Switch
Resolution
- Enable the system property enable_topic_content_lang_fallback to allow content fallback when switching languages.
- If the property must remain false due to business requirements, apply a customization or update set to handle language preference changes dynamically.
- After implementing the update set or enabling the property, test by switching languages and verify that knowledge articles display correctly without requiring logout or cache clear.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti