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Topic Content Widget

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MeganCox
Tera Expert

3 weeks ago

I want to add the Topic Content widget to a page so I can add some catalog items to it. I see that you can filter it by A-Z or popular. Do you guys know if when sorting by popularity, is that popular to the user, or is that popular across the entire organization? If it's popular to the organization, is it also possible to configure to change to popular to the user?

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Susan Britt
Mega Sage

3 weeks ago

Hi @MeganCox 

Popularity is across the board and not to the specific user.  It would require a lot of customizations to have it show by person vs org-wide, since there multiple metrics/calculations involved behind the scenes to calculate the popularity e.g., number of times catalog item requested, view count on articles, aggregate score on topics). There is not a configuration option to switch to user-based.

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Susan Britt
Mega Sage

3 weeks ago

Hi @MeganCox 

Popularity is across the board and not to the specific user.  It would require a lot of customizations to have it show by person vs org-wide, since there multiple metrics/calculations involved behind the scenes to calculate the popularity e.g., number of times catalog item requested, view count on articles, aggregate score on topics). There is not a configuration option to switch to user-based.