User Activity
03-19-2026
What do you create?
My contributions to the Community are answers to questions mostly, but I also really enjoy one-on-one coaching and live events. I do that through podcasts (other peoples’), webinars, ServiceNow Developer Meetups, speaking at diff...
12-20-2023
Do your employees and contractors have to search for knowledge content (FAQs, How-to-guides, policies, procedures, etc.) across multiple platforms? How can you maximize user experience, reduce overall maintenance, and pull content from sources such ...
08-21-2023
There are times where you need to setup a recurring campaign, similar to a recurring calendar invite. Some common use cases are to recognize work anniversaries or employees on their birthdays. Since Campaigns allow you to create many forms of content...
12-12-2014
I'm looking for the best way to handle cancelling tasks automatically, if the requested item is cancelled or rejected after being approved. For example, if an Offboarding (employee termination) request is entered and approved, and then the employee...
06-16-2014
Has anyone updated the closed_at field on a task (particularly the incident) when it's been reopened? We allow customers to reopen incidents, if it was closed within the last 2 weeks. The closed_at date retains the original closed date, instead o...
