What widget do i need to use to add a filter to the portal?

JiaJunS
Tera Contributor

As you can see, I create a list in the portal page. However, I want to engage and search data more easily. So, What widget do i need to use to add a filter to the portal?

1 ACCEPTED SOLUTION

yashkamde
Mega Sage

Hello @JiaJunS ,

 

There is one widget which is globally present ootb so you just need it to call in your custom widget :

First call that in your server >

Screenshot 2026-03-16 170056.png

 

Then after fetching and passing the required parameters in server script call it in a HTML Template of widget editor >

Screenshot 2026-03-16 170028.png

 

You will now get the pre built ootb widget in you custom widget >

Screenshot 2026-03-16 170007.png

 

If my response helped mark as helpful and accept the solution.

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11 REPLIES 11

Aditya_hublikar
Giga Sage
In Service Portal, "Data Table From Instance Definition" Widget use to display the list of records but this Widget does not have the Edit Filters Option / Condition builder for End Users. In this video we are going to see how we can enable Edit Filters Option / Condition Builder for End Users ...

JiaJunS
Tera Contributor

Well, thank you all for the reply sincerely. However I think my teams suggest me to use ui builder to create a list like this. So I‘m wondering if How can I create a list.Untitled.png

@JiaJunS 

to create workspace list you can check this

Configuring Lists in HR Agent Workspace using UI Builder for Agent Workspace for HR Case Management 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@JiaJunS 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

yashkamde
Mega Sage

Hello @JiaJunS ,

 

There is one widget which is globally present ootb so you just need it to call in your custom widget :

First call that in your server >

Screenshot 2026-03-16 170056.png

 

Then after fetching and passing the required parameters in server script call it in a HTML Template of widget editor >

Screenshot 2026-03-16 170028.png

 

You will now get the pre built ootb widget in you custom widget >

Screenshot 2026-03-16 170007.png

 

If my response helped mark as helpful and accept the solution.