Forum Posts
Employee Center Plug-ins
Hello,I'm researching the intranet capabilities of SNow products and I'm having a hard time understanding what free/ paid plug-ins are available with EC Pro. Neither the HRSD nor EC Pro documentation talks about the possible plug-ins such as Legal or...
Resolved! Plugins for Employee Center Pro
Hello,I'm having a hard time figuring out what plug-ins are available for which products. Specifically, I'm looking for plug-ins available with EC Pro. The documentation seems to be scattered and there is no one place to know what plug-ins are availa...
Resolved! table manages my “favorites”.
I would like to know in which table the “favorites” are managed.Reason for wanting to know:I am planning to create a portal with UI Builder.I want to display the “Favorites” set in Next Experience in the menu bar of UI Builder as a pull-down.
Change language button on portal does not change language opened knowledge article
Our portal (Employee Center) is available in both Dutch and English.Using the language selection button at the top right, visitors can choose in which language they want to see the content.Switching languages works fine, as long as you do it while st...
How to hide a topic conditionally from mega menu
Hi, There is a requirement to hide a topic from the mega menu based on User's department or other attributes from sys_user table. How we can do that ?
Resolved! Portal Browse Taxonomy widget not showing up
Im trying to implement the Portal Browse Taxonomy Widget in my Personal Developer Instance.Ive followed the tutorials on here: https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/c...
Configuring "Child Topic 1" as Horizontal View in Employee Center
Hello everyone, I'm practising on my PDI to configure the Employee Center Mega-menu and have a question related to Child Topic 1. By default, all Child Topic 1 items without Child Topic 2 connections are grouped into a single column (ref: screenshot ...
Is there a view to see capacity of resources prior to requesting a resource plan?
There is a request from the business to show available resources and their capacity before confirming a resource plan. The current OOB process for viewing resource capacity can only be done through the Allocation workbench and then clicking on Resour...
Resolved! Hide save button of reference fields in portal
Hello Everyone, I want to hide/disable the Save(Ctrl + s) button from the Reference fields in portal. Can anyone please guide me how we can achieve this.
Glyph Icon for Menu Item in Footer is not visible
Hi, I can't see a Glyph Icon in the Menu item "Contact Us" in my Footer in Employee Center. Please see the attached. Please help me fix the same. Thank you!
How to have multiple banners together
Hello all, I am trying to create a banner with multiple images and buttons, just like the one shown on ServiceNow's site for the employee center: Employee Center How would I go about doing this? I created a banner with an image and a link-button, but...
Resolved! multi-factor authentication
Hello We plan to enable MFA. Goal: every user should use multi-factor auth. Possible ways:user based: set sys_user.enable_multifactor_authn = true role based: set "Multi-factor Criteria" to one or more specific rolesgroup/ip based: If I try ...
AIS Topic Search
Has anyone worked on configuring the search sources to display only the articles or catalog items based on the selected topic or child topics? Issue : on searching using Keyword AIS Topic Search widgets tries to show both the request and knowledge ar...
Resolved! AI Search typeahead-widget throws errors via component "sn-search-combobox"
Hey all, we have recently activated AI Search on our platform. Unfortunatley we get a lot of errors in our Browser console as soon as we search with the "typeahead-widget" in our Portal. Error Message in Console: "invalid JSON syntax in actionData: u...