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Hi everyone,I am trying to change the default behavior of the Contextual Search / AI Search results on a Record Producer in Employee Center / Service Portal. [Current Behavior] When a user types keywords into the "Subject" field, the AI Search automa...
I am looking for insights on integrating ServiceNow CSM with multiple Microsoft tenants. Specifically,I would like to know if it is possible to control multiple Microsoft tenants using Flow Designer in this setup.  I understand that it is feasible to...
Enter the required information in sc_cat_item and click “submit” to be taken to the “id=ticket” screen.At that time, we do not want to display any extra fields.For example, is there a way to have “view” be automatically specified when the screen tran...
I would like to know in which table the “favorites” are managed.Reason for wanting to know:I am planning to create a portal with UI Builder.I want to display the “Favorites” set in Next Experience in the menu bar of UI Builder as a pull-down.
everyone I'm in trouble.If you have a solution, please let me know. <What I am having trouble withI have prepared a module to display an incident table with filters set.I have also set up a view.After setting up the view, I tried to display the modul...
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