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Forum Posts

Favorite icon(Heart) in Employee Center

I'm currently working on the Employee Center for my project, and I need to replace the 'My Favorites' with the Heart icon in the Employee Center homepage header. Initially, it was a Heart icon, but after a recent upgrade of the Employee Center plugin...

Rajendar3_0-1704647517221.png Rajendar3_1-1704647746220.png
Rajendar3 by Tera Contributor
  • 6057 Views
  • 14 replies
  • 6 helpfuls

dynamic filter options for my request filter for service portal

Hi All, Is it possible to add/show certain requests in My Request menu in ESC for departments. So when users from department sales have a certain request open everybody in that department should see these type of requests.  I understand I need a read...

Community Alums by Community Alums  
  • 1339 Views
  • 4 replies
  • 0 helpfuls

Resolved! User exclusion

Hello guys,Hope you can help me. I've created a catalog item where we have two fields (Primary owner and alternative owner). Both of them reference the sys_user tableI want to do is exclude the primary owner from the alternative owner list. For examp...

AhuelieW by Tera Contributor
  • 1565 Views
  • 4 replies
  • 1 helpfuls

Employee Center - Need to create a new link

I am attempting to create a new Link on the Employee Center where an end user will be able to see all the requests created by a member of their group(s). I would like to essentially have a replica of the Requests page, but with an updated filter. How...

Resolved! Request count under My active items not correct

Does the count of requests under My active items in Employee Center represent the number of Open requests?  For example, if it shows 9+ Requests, then I would expect there to be at least 9 items listed in open requests. If this is true, then the coun...

mah1 by Mega Sage
  • 7439 Views
  • 16 replies
  • 7 helpfuls

Watchlist in Catalog Item

Yokahama releaseI have spent hours trying to figure this out but to no avail.I am building a catalog item.Once the catalog item is submitted, it goes for approval to a group. Once approved, a catalog task is created and assigned to the same group.Thi...