How to hide reflecting messages
How to hide this reflecting message while using service now, kindly help.
Forum Posts
Hi I am trying to create events so they get recorded on the User Experience Analytics
Hi I am trying to create events so they get recorded on the User Experience Analytics but so far I haven't being able to do so, I have all the roles even the Admin role on mi instance, but when I try to create an event so they replicate on the User ...
sending variables from one widget to next one and then to table
i have a feedback widget, if the user clicks on like/dislike it opens a new widget to collect feedback. i want to show other message in case of like than dislike. and want to send like/dislike from buttons in first widgetin addition to the feedback t...
Cancel RITM button on employee center
Hi, I want to add a Cancel Button on employee center when user see my request and if they want to cancel the request from employee center itself,right now I think only for INC the functionais there to close and resolve INC but for RITM Level, can any...
Journey designer portal page configuration
Can we configure the Journey creation page on portal? When we go to Journeys page on Employee center portal, while creating a new Journey we have default field 'This Jouney is for?' which is a reference to user field. Can we display the email of the ...
Resolved! Sending Email in HR Task
I am trying to figure out a way to implement an email template into hr task.User assigned the task will access the task on employee center's "My Tasks".From the "My Tasks" page, the user will be able to click on the task.Along with the task title, du...
Resolved! Other topic is on the third place which is to be last
Hi, I have added "Other" topic with the largest number of order but it is on the third place...Can I change the order of this?"その他" is Other topic and the order is 1200 (largest)However it comes third place.Pay and Time topic include multiple sub top...
Comments are not posting when clicking on closed complete UI action in HR workspace
Hi, On HR workspace, when HR agents are typing some comments and clicking the Closed complete UI action, the Comments are not posting to activity. Also, i see similar issue with other UI action like Start work, closed incomplete, assign to me UI acti...
Journey configuration page in portal
When we go to Employee center portal to create a Jouney record, we have the default fields like 'This Journey is for' which is a reference to user table. We want to display the email of the user along with the name on the dropdown. Can we configure t...
ATF workflow
The Order Catalog Item is returns an empty document_id in the ATF test
mega menu parent topic - resize so it fits on one line
Hi there! I was wondering if someone can assist with how I can get the 'Communications & Collaboration' all in one line instead of cutting half of the word off on another line? Attached image below for reference. thank you!
mega menu - make the parent topic fit on one line
hi there. parent topic has a long name and it is getting cut off. how can i go about making the text just sit on one line?
Cannot Search Knowledge Articles by KB Number in One ServiceNow Instance, But It Works in Another
Hello everyone, I’m facing an issue with Knowledge Management across two separate ServiceNow instances. In one instance, I can search for articles by their KB number and the results appear correctly. However, in the other instance, searching by the n...
Percentage calculation OOB report
Hi All,If we want to show what percentage of total closed cases in January were closed incomplete. Let's say there were 1,000 closed cases in January. 2 of them were Closed Incomplete.is it possible OOB report concept ? We have Created visualization ...
Attachments not visible to users in catalog
hi, i have one catalog item which allows users to download excel sheet from portal. this sheet is not visible to certain users. it is getting downloaded but only blank screen is coming. pls help me out.