Hello to all of those in the Energy & Utility space! Knowledge25 is right around the corner and I'd like to share some key sessions that are particularly relevant to you.    OT (General): https://events.rainfocus.com/widget/servicenow/k25/1740605354937001ewKq Energy and Utility (Includes OT Sessions): https://events.rainfocus.com/widget/servicenow/k25/1742849589017001GpQD There are also some great sessions being hosted by strategic partners - find more info below. KPMG Utilities Breakfast Deloitte OT Risk Session Templar Shield - Breakfast/Lunch/Happy Hour Options Securing Energy Critical Infrastructure: Transforming Risk, Compliance, and Resilience with ServiceNow at Knowledge 2025 As the energy sector undergoes rapid digital transformation, the integration of cloud infrastructure, automation, AI, and compliance is reshaping risk management and operational resilience. This session, led by experts from ServiceNow and Deloitte, will delve into how AI-enabled insights and processes can streamline Governance, Risk, and Compliance (GRC) efforts, improve Operational Technology (OT) security and resilience, and enable seamless adherence to evolving regulatory standards. Attendees will learn how critical infrastructure data is protected while leveraging ServiceNow’s cloud-based solutions amid regulatory landscape considerations (e.g., NERC CIP, TSA Gas). RSVP Now. We look forward to seeing you there!    Please RSVP to confirm your attendance by completing the fields below. A confirmation email will be sent to you. Wednesday, May 07, 02:30 PM - 04:00 PM | Canaletto | Rialto Room https://securingenergycriticalinfrastr.splashthat.com/?gz=none   KMPG Power & Utilities Share Forum Breakfast We are excited to invite you to the Power and Utilities Share Forum Breakfast hosted by KPMG in collaboration with ServiceNow, taking place at Knowledge 2025 in Las Vegas, on Wednesday, May 7, at 7:30 a.m. PT (Location: Bellini Conference Room #2006). This event will provide Power & Utilities (P&U) professionals with an opportunity to network with peers in the sector and learn from each other. For more information, please contact Matt Antosy. We look forward to your participation! Wednesday, May 07, 07:30 AM - 09:00 AM | Bellini 2006, Venetian Hotel & Casino https://events-meetings.kpmg.com/event/FXNYL4ZZ5TM/regProcessStep1   Templar Shield Link to breakfast 5/6 for all Risk/Security/OT sellers: REGISTER HERE Templar Shield, Forescout and UCF invite you to a hosted breakfast at the Presidential Suite in the Venetian on Tuesday morning 5/6 from 7:30-8:45am. Selling Risk/Security and OTM together is our differentiator. Come have breakfast with the teams and grab a copy of “Governing Giants” – ERM’s role in AI Governance. (https://governinggiants.com)   Link to breakfast/lunch/happy hour options for customers: REGISTER HERE Join your IT/OT/AI Risk and Security Peers at the Presidential Suite in the Venetian! In a sea of ITSM events, we’ve created this opportunity just for you, Risk, Security and OT Professionals!  ... View more

Though Hardware Asset Management has been acknowledged by enterprises, with a focus on building a centralized inventory of IT Hardware Assets in organizations, it is coming front and center now with Security, Risk Management, Compliance, and many more considerations. We have tried to showcase how Technology Hardware Asset Management should be enabled on the ServiceNow platform, taking into account all Enterprise Technology Hardware Assets and Integrated processes and not just IT Assets.      Check out a streamlined demonstration of Technology Hardware Asset Management (THAM), starting with End-User IT Asset Provisioning. One can utilize the same implementation of ServiceNow's Hardware Asset Management for all Technologies, including End-User IT Assets, Datacenter Assets, Operational Technology Assets, and other Technology Hardware Assets Management.   https://www.linkedin.com/feed/update/urn:li:activity:7181638704988344321 ... View more

Please join us this year by registering to attend Knowledge!   We are gaining momentum in-person with Knowledge 2024 in Las Vegas this year. Register to: Discover what you need to succeed in the era of AI. Visit the Expo to discover how the intelligent platform powers digital transformation. Learn from product experts, collaborate with peers, and be inspired by the art of the possible. Meet fellow members of the ServiceNow community to share ideas and best practices.   From inspiring keynotes to exciting breakouts and demos, don’t miss these three action-packed days. Bring your questions — and leave with the answers you need to infuse intelligence into every corner of your business.   Join us to celebrate the 10 th  year of CreatorCon! You can learn more about what we are planning for CreatorCon and the Community area by clicking here.   Please REGISTER TODAY to attend Knowledge24!   ... View more

Operational technology (OT) has been a part of utility operations for decades. So, why is there a heightened focus on OT security now?   You are cordially invited to join us for an exclusive webcast hosted by the global EY organization and ServiceNow to learn more about the exponential growth in the digitization of operations security – the many benefits – and the challenges and complications.   October 17, 2023 2:00-3:00 CDT   Register here   Tune in to gain insight on:      The causes of the heightened focus on operational technology security      Three case studies on different starting points on the OT security journey, the pros and the cons      Utilizing the ServiceNow platform to manage complex regulatory IT/OT data and processes      A pragmatic roadmap to help you get started or evaluate your current plan ... View more

Looking for ServiceNow training recommendations in the OT space. ... View more