How to make a scripted filter for Assessors in an Assessment Metric Type?
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‎05-21-2025 08:25 AM
I'm looking to use the OOB Assessment Metric Type named Business Value. I've created my own Metric Categories for it and the goal is I only want to send these Assessments out to IT Application Owners, and I only want the owners to receive Assessments of Business Applications that they own. Meaning if I have 100 Business Applications and 20 owners, I don't want all 20 owners to receive Assessments for all 100 Business Applications. I only want each IT Application Owner to receive Assessments for the Business Applications they own, and no others.
I was originally trying to see if there was a scripted filter/condition option but couldn't find it. What would be the way to accomplish this?

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‎06-15-2025 11:11 PM
Hi Marlon,
This feature is already implemented as part of Out of the Box "Business Value" Indicator. you can click on generate assessment and select field IT Application owner with condition IT Application owner as not empty.
same thing will work with customer Business Value indicator as well.
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‎08-07-2025 12:12 PM
Is there a reason why this can't be done without EA using OOB assessment metric types and assigning IT application owners as the assessors, but making sure they only get assessments on where they are the IT application owners of?
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‎08-13-2025 04:56 AM - edited ‎08-27-2025 12:42 AM
Hi @Marlon Dale,
I have been negotiating my way around Application Scoring and Assessment and have just published a blog on the subject: https://www.servicenow.com/community/developer-blog/application-scoring-and-application-assessment-i....
I hope this helps!
Mat