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Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...
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Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...

Lilly Souksamla
Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...
Article

Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...

prerna-rao
Register Today! 2025 September Enterprise Architecture Vision Series - R...
Article

Register Today! 2025 September Enterprise Architecture Vision Series - R...

Vinitha Chukkala
Enterprise Architecture Yokohama Delta Deck
Article

Enterprise Architecture Yokohama Delta Deck

The Yokohama release introduces powerful new capabil...

Kranthi P
Technology Portfolio Management - Getting Started (updated)
Article

Technology Portfolio Management - Getting Started (updated)

mcastoe
What is a Business Application?
Article

What is a Business Application?

It is a question we get all of the time and its not ...

mcastoe
Enterprise Architecture (formerly Application Portfolio Management)– Sta...
Article

Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe
Manually Incorporating TCO into your App Rationalization Practice
Article

Manually Incorporating TCO into your App Rationalization Practice

mcastoe
Managing Digital Interfaces and Integrations in Enterprise Architecture
Article

Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

Getting Started

Welcome Guide

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Quick Start

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Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

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Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

Online 09/29/25

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

Online 09/30/25

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

APJ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

On Demand Events

How CommonSpirit Health uses Ser...
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How CommonSpirit Health uses Ser...

07/16/2024

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Featured Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM

We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...

Article

Platform Hosts and Platform Applications - How to map these?

Hi All,I'm trying to get some clarity regarding how we should be mapping our Platform Hosts and Platform Applications.What I'd like to address specifically, is what we classify as a platform host/platform application.As an example, my current firm us...

Question

Business Application Lifecycle

When should a business application record first be established? For internally developed applications, should it be established as soon as there is a plan to build, when development has started, or when it's actually deployed? For commercial applicat...

Question

Resolved! Scoped application modules display Issue

Hi, I have created the scoped app and need to check the modules of Scoped App in Application navigator.Rightnow the modules of Scoped App is not visible in the instance. Regards,Dhanush

Question

Enterprise Architecture Workspace version 4.0.1 Filter feature not working

In recently introduced EAW Version 4.0.1,Business Capabilities Hierarchy and Application Rationalization Page have a "Filter" icon introduced at the right pane of the List view. However upon clicking on the filter icon, there are no operators, filter...

Question
EA Workspace
Enterprise Architecture

Technology Portfolio Management - Getting Started (updated)

Technology Portfolio Management (TPM) is ServiceNow’s Application Portfolio Management facility that allows Enterprise Application teams to align the technology components that make up these systems and understand/visualize the manufacturer / publish...

Article

Dependency Map in EA Workspace not showing relationships (only the CI appears)

Hello everyone, I’m facing an issue with the Dependency Map in EA Workspace.When I access a Business Application (e.g., Adobe SIGN) via the classic list view, I can see all related items, and the Dependency View displays the correct relationships. Ho...

Question

Enterprise Architecture Delta Deck for Zurich Release

Enterprise Architecture July 2025 Store release - Zurich Please check out the Delta Decks attached to this post for release overview Value Evolution - July 2025 Zurich/July 2025 Store Release Please review ServiceNow's Zurich/July 2025 release ...

Article

best practise to bulk upload over 100000 records to a table

Hi All, I have a requirement to upload more than 100000 records into incident table with incident number as unique value and update another field. only these two fields are needed to be there on the template. I would like to get your expert opinion o...

Question

Manually Incorporating TCO into your App Rationalization Practice

With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization. The intention for this feature is that APM is now providing a single...

Article

Zurich - Enterprise Architecture Workspace - monitor and use AI Agents to accelerate value

The Zurich release of ServiceNow delivers a powerful suite of enhancements for the Enterprise Architecture (EA) workspace—designed to empower architects with deeper insights, smarter modeling tools, and tighter alignment between technology and bus...

blog

Managing Digital Interfaces and Integrations in Enterprise Architecture

Interfaces, APIs, microservices, etc. and integrations are crucial parts of the IT fabric. Understanding and cataloging your Interfaces, Integrations and how they interact with your Business Applications is critical. Digital Integration Managemen...

Article

Are you interested to join us as Design Partner in the research of Architectural Insights work?

Hello community! We’re researching the Next-Gen feature by leveraging Hyperscalers (AWS, Azure, GCP, etc.) and incorporating architectural insights into our EA product. This is a great opportunity to work together and shape up this feature to the f...

Question

Join us as Design Partner! Bring out Architectural Insights using Hyperscalers within EA Product!

Architectural Insights while modeling will be a great enabler for EA work. We’re researching the Next-Gen feature by leveraging Hyperscalers (AWS, Azure, GCP, etc.) and incorporating architectural insights into our EA product. This is a great opp...

Article

Roles Assignment for Application Portfolio Management

Hi, just wanted some information on what roles are assigned to a person who is utilizing the Application Portfolio Management licenses which is licensed on APM Users. Thanks in advance.

Question

Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM

Join us to learn about the new features and updates included in the Zurich Release. Experts from Strategic Portfolio Management, Enterprise Architecture and Collaborative Work Management will guide the audience through a detailed look at what's co...

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Application Assessment and Application Scoring in ...

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ServiceNow Disaster Recovery Plan and DR Test Plan...

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ServiceNow Disaster Recovery Plan and DR Test Plan...

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HR Case Search Functionality

‎08-14-2025 02:52 AM

Connect at events

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

Online 09/29/25

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

Online 09/30/25

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

APJ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

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Enterprise Architecture

Hot Topics

Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...

Lilly Souksamla

Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...

prerna-rao

Register Today! 2025 September Enterprise Architecture Vision Series - R...

Vinitha Chukkala

Enterprise Architecture Yokohama Delta Deck

Kranthi P

Technology Portfolio Management - Getting Started (updated)

mcastoe

What is a Business Application?

mcastoe

Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe

Manually Incorporating TCO into your App Rationalization Practice

mcastoe

Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

APJ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

On Demand Events

How CommonSpirit Health uses Ser...

ServiceNow

Resources

What's New Blog

Release Notes

Entitlements

Store

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IT Operations Management

Governance, Risk, & Compliance

Strategic Portfolio Management

ServiceNow Impact

Featured Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM

Resolved! Scoped application modules display Issue

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

APJ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Let's connect together