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Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...
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Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...

prerna-rao
Register Today! 2025 September Enterprise Architecture Vision Series - R...
Article

Register Today! 2025 September Enterprise Architecture Vision Series - R...

Vinitha Chukkala
Enterprise Architecture Yokohama Delta Deck
Article

Enterprise Architecture Yokohama Delta Deck

The Yokohama release introduces powerful new capabil...

Kranthi P
Technology Portfolio Management - Getting Started (updated)
Article

Technology Portfolio Management - Getting Started (updated)

mcastoe
What is a Business Application?
Article

What is a Business Application?

It is a question we get all of the time and its not ...

mcastoe
Enterprise Architecture (formerly Application Portfolio Management)– Sta...
Article

Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe
Manually Incorporating TCO into your App Rationalization Practice
Article

Manually Incorporating TCO into your App Rationalization Practice

mcastoe
Managing Digital Interfaces and Integrations in Enterprise Architecture
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Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

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Register Now! Introducing In-Person Symposium ServiceNow Nexus 20...

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Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

Online 09/29/25

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

Online 09/30/25

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

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How CommonSpirit Health uses Ser...
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How CommonSpirit Health uses Ser...

07/16/2024

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Featured Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM

We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...

Article

Roles Assignment for Application Portfolio Management

Hi, just wanted some information on what roles are assigned to a person who is utilizing the Application Portfolio Management licenses which is licensed on APM Users. Thanks in advance.

Question

Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM

Join us to learn about the new features and updates included in the Zurich Release. Experts from Strategic Portfolio Management, Enterprise Architecture and Collaborative Work Management will guide the audience through a detailed look at what's co...

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Virtual
Webinar

Manually Incorporating TCO into your App Rationalization Practice

With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization. The intention for this feature is that APM is now providing a single...

Article

Technology Portfolio Management - Getting Started (updated)

Technology Portfolio Management (TPM) is ServiceNow’s Application Portfolio Management facility that allows Enterprise Application teams to align the technology components that make up these systems and understand/visualize the manufacturer / publish...

Article

Resolved! Static Translations

I want to use static translations for a record producer variable which is of list collector type.which is from sys_choice table.It has a reference qualifier elementSTARTSWITHu_please_indicate_the_information_that_you_are_required_to_verify^ORDERBYseq...

Question

How do you best define software vs application from ServiceNow perspective?

It seems that the terms 'software' and 'application' can be often used interchangeably from my experience. How do you best describe the two terms when explaining to IT and non-IT from a ServiceNow perspective? For example, Visual Studio - do you cons...

Question

Application Assessment and Application Scoring in Enterprise Architecture

Hi everyone,I've just posted a blog on application assessment and scoring in EA. I hope you find it useful! https://www.servicenow.com/community/developer-blog/application-scoring-and-application-assessment-in-enterprise/ba-p/3362433#M10491 Mat

Question

Enterprise Architecture Performance/Platform Analytics Application Indicators

Greetings all, I am trying to educate myself on all the features and functionality within Enterprise Architecture. I am looking at the different types of Application Indicators available: Assessments (Surveys), Query Conditions, Indicators (nested), ...

Question

Measure your Application Inventory with the Indicator and Scoring Framework

If you want to improve something, you likely need to measure it first. When it comes to management, disposition and rationalization of a Business Application inventory, the Indicator and Scoring framework is a powerful and flexible tool. On Jun...

Article

How to connect EA Workspace Business Capabilities to BCM module

How to connect Business Capabilities of Workspace/APM so that they start showing them in the BCM Module list of elements?BCM Module Business capabilities appear in "Scope" while creating Plan as shown here:https://www.servicenow.com/docs/bundle/yokoh...

Question
apm
Business Continuity Management (BCM)

Digital Integration / Business Applications and/or Application Services

Good morning,we have starting test on the use of digital integrations within the enterprise architecture workspace.OOB, there are fields for the provider BA & digital interface on the one hand, and the subscriber BA and digital interface on the other...

Question

ServiceNow Disaster Recovery Plan and DR Test Plan Template - Large Enterprise

I have written a generic disaster recovery plan for ServiceNow Platform that anyone can use for their organization. This plan is different from ServiceNow's infrastructure disaster recovery plan or AHA transfer and it basically ensures we do a gracef...

Question

ServiceNow Disaster Recovery Plan and DR Test Plan Template - Large Enterprise

Question

Software Model Versioning effect of EA

Can someone tell me the advantages and disadvantages of creating software models with only the major version. I want to know how does that affect the enterprise architecture TPM and TRM if a software model contains multiple discovery models with diff...

Question

Live on ServiceNow: Get started with Enterprise Architecture and the EA Workspace

Join us for an interactive workshop designed for those who are new to—or currently navigating—their Enterprise Architecture (EA) journey. Explore ServiceNow’s EA capabilities as our experts share key concepts and a maturity roadmap to help you bui...

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Connect at events

Register Now! Introducing In-Person Symposium ServiceNow Nexus 20...

Online 09/17/25

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

Online 09/29/25

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

Online 09/30/25

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Online 09/30/25

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Enterprise Architecture

Hot Topics

Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for ...

prerna-rao

Register Today! 2025 September Enterprise Architecture Vision Series - R...

Vinitha Chukkala

Enterprise Architecture Yokohama Delta Deck

Kranthi P

Technology Portfolio Management - Getting Started (updated)

mcastoe

What is a Business Application?

mcastoe

Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe

Manually Incorporating TCO into your App Rationalization Practice

mcastoe

Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

Register Now! Introducing In-Person Symposium ServiceNow Nexus 20...

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

On Demand Events

How CommonSpirit Health uses Ser...

ServiceNow

Resources

What's New Blog

Release Notes

Entitlements

Store

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Strategic Portfolio Management

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Featured Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM

Resolved! Static Translations

Register Now! Introducing In-Person Symposium ServiceNow Nexus 20...

Live on ServiceNow: What's New in the Zurich release for SPM, EA ...

AMS/EMEA - Register Now for 2025 September Enterprise Architect V...

ANZ - Register Now for 2025 Oct Enterprise Architect Vision Serie...

Let's connect together