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🚀 Knowledge 2026: Call for Content Now Open
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🚀 Knowledge 2026: Call for Content Now Open

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Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...
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Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...

Lilly Souksamla
Enterprise Architecture Delta Deck for Zurich Release
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Enterprise Architecture Delta Deck for Zurich Release

Enterprise Architecture ...

Vinitha Chukkala
Technology Portfolio Management - Getting Started (updated)
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Technology Portfolio Management - Getting Started (updated)

mcastoe
What is a Business Application?
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What is a Business Application?

It is a question we get all of the time and its not ...

mcastoe
Enterprise Architecture (formerly Application Portfolio Management)– Sta...
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Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe
Manually Incorporating TCO into your App Rationalization Practice
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Manually Incorporating TCO into your App Rationalization Practice

mcastoe
Managing Digital Interfaces and Integrations in Enterprise Architecture
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Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

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Fireside Chat: Enterprise Architecture & AI - Powering the Next Era of Healthcare

REGISTER Join us for a deep dive into scaling Enterprise Architecture for innovation, alignment, and AI-readiness! Healthcare continues to evolve— and even faster than before, thanks to AI. Organizations must not only align technology with business s...

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Tracking SLO data on Business Applications

I am the process lead for Application Portfolio Management in our organization. We use ServiceNow's EA module to track our inventory, certify the business application metadata, assess the health of the business applications, etc. Recently I was appro...

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Servicenow Architecture

What is apaas in servicenow architecture ? Please explain it in layman's terms.

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App Rationalization Bubble Chart - Axes Update

Hey Community, Looking for some insights on the feasibility of modifying the X & Y axis within Application Rationalization section under the EA Workspace.OOTB goes up to 10 on both X & Y axes. Due to some historical data we are looking to import, sco...

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App Rationalization
Application Portfolio Management

Draft with Now Assist in Docs

Now Assist in Docs Generate content with Now Assist directly in your Docs using custom prompts. In addition, summarize existing sections, elaborate where needed, and refine drafts to help improve your productivity. This capability is available in S...

Article

How to see mandatory attributes (each class) ?

Hello All, If the mandatory attributes are defined via Dictionary Overrides, how do i see attributes that are defined as mandatory for each class.I understand i can go to each class open form and see but that is not possible, as all the classes are ...

Question

Idea Portal: Label change on “Software Discovery Model” table (cmdb_sam_sw_discovery_model)

Title: Label change on “Software Discovery Model” table (cmdb_sam_sw_discovery_model) Product: Asset ManagementVersion: Xanadu, Yokohama, or Zurich Description:We have feedback from Enterprise Architecture to relabel “Product” (norm_product) field in...

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OpenID SSO plugin setup in Orlando

Hi, Do anyone work with OpenID SSO plugin in old version like Orlando and want to help with the setup?Created entry in application registry for external OIDC and want to use it for SSO but looks like request.getQueryString() is null. Will appreciate ...

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How would you depict an integration between 2 SaaS platforms that use in-platform apps?

Hello Everyone, As an organisation we are building a list of all business applications and all digital interfaces/integrations, then using this as a basis for drawing our "application landscape". This is pretty straight forward when a SaaS platform ...

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digital interface
Enterprise Architecture

EA Workspace Visualiazation Shape imports/packages

Hi, are there any imports regarding shape sets to extend the shapes for modelling/visualization in the EA Workspace available?Or has somebody already experience regarding importing shapes? Thanks for any input!

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Technical Dept of Homegrown Applications in EA Workspace TPM/TRM

Hi, we recently came across requirements regarding Technical Dept, for which we are not sure how to utilize the TPM/TRM to take care of them. 1.) How can technical dept, that is not related to the lifecycle, but instead shortcuts taken during develop...

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Manually Incorporating TCO into your App Rationalization Practice

With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization. The intention for this feature is that APM is now providing a single...

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🚀 Knowledge 2026: Call for Content Now Open

Knowledge 2026: Call for Content Now Open May 5–7, 2026 | Las Vegas, NV Deadline: October 24, 2025 The countdown is on! Knowledge 2026 (K26) will be our biggest event yet — and we want your stories to be at the heart of it. This is your chance to...

Article

What is a Business Application?

It is a question we get all of the time and its not so simple yet it can be crucial to you successful application portfolio practice and it could impact you enterprise architecture program since the application portfolio is a crucial tool in an EA pr...

Article

Record exists in TPM Discovered Technologies but associated software installation record is gone

We have 4 records in TPM Discovered Technologies for Visual Studio on a specific server but of those 4 records, only one version has an associated software installation record (Version 16.11.51). One of these records is also missing the Discovery Mo...

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Enterprise Architecture

Hot Topics

🚀 Knowledge 2026: Call for Content Now Open

amel_chacra

Zurich - Enterprise Architecture Workspace - monitor and use AI Agents t...

Lilly Souksamla

Enterprise Architecture Delta Deck for Zurich Release

Vinitha Chukkala

Technology Portfolio Management - Getting Started (updated)

mcastoe

What is a Business Application?

mcastoe

Enterprise Architecture (formerly Application Portfolio Management)– Sta...

mcastoe

Manually Incorporating TCO into your App Rationalization Practice

mcastoe

Managing Digital Interfaces and Integrations in Enterprise Architecture

mcastoe

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

Fireside Chat: Enterprise Architecture &amp; AI - Powering the Next E...

On Demand Events

How CommonSpirit Health uses Ser...

ServiceNow

Resources

What's New Blog

Release Notes

Entitlements

Store

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Fireside Chat: Enterprise Architecture &amp; AI - Powering the Next E...

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Fireside Chat: Enterprise Architecture & AI - Powering the Next E...

Fireside Chat: Enterprise Architecture & AI - Powering the Next E...