We use Enterprise Architecture to document and manage our application inventory. When we implemented it, our implementation partner steered us toward the use of 2 status fields: Install status and Operational status. Both of these have a value of "Re...
Hello,We are moving from CSDM 4 to CSDM 5 Data model and redesigning the TMS Offerings.We have designed a portfolio of services.But we have situations where the same piece of software can be an offering for multiple services. For example: Microsof...
I am the process owner/lead for our Enterprise Architecture team's Application Portfolio Management practice. We use ServiceNow's Enterprise Architecture module for this. We have a relatively mature application inventory - to the point that lots of p...
Our organization would to connect with GitHub to be our source control and use it to move updates across the DEV, TEST, SANDBOX and PROD. However, I see that GitHub works fine with scope apps, but not really with Global updates. Furthermore, I see th...
Hi all,Looking for advice from the community on handling recurring false positives in Vulnerability Response/USEM.Context:We're using ServiceNow Vulnerability Response / USEM (Australia Release) integrated with Qualys (Host Detection).Our team has id...
In ServiceNow, I've had to make an amendment to the OOTB Script Include 'BCHMetaData' so that the 'Create sub-capability' action is removed.. However, I don't feel comfortable doing this and would rather make a clone of the Script Include. However, ...
We are implementing enterprise architecture and we need to implement the process for lifecycle of a business applications.As is process is very complex and we need to replicate the same to the ServiceNow as per customer.There are around 8-10 personas...
If you own or shape Enterprise Architecture at your organization, come to ServiceNow Nexus for EA, SPM & CWM. The EA product team will be there both days, and I can't wait to see you. Bring your questions and that EA challenge you've been circling fo...
Hi Team,I am working on a GlideEncrypter remediation effort and am implementing a KMF module in a ServiceNow instance.I have successfully created the module and have the following roles:adminsecurity_adminsn_kmf.adminsn_kmf.cryptographic_managersn_km...
We are configuring the MS Teams graph spoke, we have followed the documentation process, When we are click save and GetOauth Token on the microsoft teams spoke connection it is taking to microsoft login page. Which credentials we need to use here.?an...
I'm testing EMV (Enterprise Modeling and Visualization) and started with a blank document. I dragged a Business Capability shape onto the canvas and I'm trying to tie it to an existing capability as shown in the screen print below. However, it appear...
when i make a get call i am getting the following response ,with error code 404{"message":"no Route matched with those values","request_id":"c8cd112d029a3f2fbb34713f99f4f622"}
In ServiceNow, I've had to make an amendment to the OOTB Scripted REST Resource 'getCapabilityMetadata' so that it references another Script Include to remove the 'Create sub-capability' action. However, I don't feel comfortable doing this and would...
How can I hide the highlighted columns for all users in my instance of the Business Capabilities Hierarchy in the Enterprise Architecture Workspace? I understand that the personalization function is meant for individual users to hide or show columns.
Hi Team, Our Production instance is SSO/MFA enabled and we don't have any local database credential due to security constraint. Even the default System Administrator account is not accessible.We don't have any ACR account and SNC plugin is also activ...
