How can I learn the below 2 modules at my earliest?
1. Application Portfolio Management (APM)
2. Integrated Risk Management
We have project starting in APM in a few days and I need to get up to speed ASAP.
I have almost a decade of experience working in ITSM and then ITAM as well. I have had a touch and go relationship with CMDB throughout my tenure.
Would I have to learn Service Mapping too?
I found the below course for APM Implementer → Learning Course - ServiceNow University ||
On NOW Create , I found 3 file for Service Mapping
1. Workshop presentation
2. Process guide
3. Starter stories
What else is good on NOW Create for APM?
I found a grand total of 5 docs for Enterprise Architecture but not for APM.
Is EA the new name of APM?
Any help would be highly appreciated
