Learning APM and IRC in an expedited fashion

NOW_seeker
Tera Contributor

‎10-24-2025 06:12 AM

How can I learn the below 2 modules at my earliest? 
 
1. Application Portfolio Management (APM)
2. Integrated Risk Management
 
We have project starting in APM in a few days and I need to get up to speed ASAP. 
 
I have almost a decade of experience working in ITSM and then ITAM as well. I have had a touch and go relationship with CMDB throughout my tenure. 
 
Would I have to learn Service Mapping too? 
 
I found the below course for APM Implementer → Learning Course - ServiceNow University || 
 
 
On NOW Create , I found 3 file for Service Mapping
1. Workshop presentation
2. Process guide
3. Starter stories
 
What else is good on NOW Create for APM? 
 
I found a grand total of 5 docs for Enterprise Architecture but not for APM.
Is EA the new name of APM?
 
Any help would be highly appreciated 
0 Helpfuls
  • 733 Views
2 REPLIES 2

yogesh41
ServiceNow Employee
ServiceNow Employee

‎10-26-2025 09:00 PM

Hi

There are tons of content to get start with Enterprise Architecture, understanding concepts, starter kit and advance topics as well. I am sharing few links below 

 

Enterprise Architecture (formerly Application Port... - ServiceNow Community

What is a Business Application? - ServiceNow Community

Introducing ServiceNow Enterprise Architecture | SPM Academy

Technology Portfolio Management - Getting Started... - ServiceNow Community

 

Yogesh 

0 Helpfuls

Mathew Hillyard
Mega Sage

‎10-31-2025 02:42 PM

Hi @NOW_seeker 

APM is now called Enterprise Architecture. There are SN University training courses on this that will give you a good start but it won't make you an expert - only experience of developing for customers will.

 

IRM is a huge suite of applications - you are best to look at GRC Fundamentals on SN University first but be warned - you need some industry experience or you will quickly be lost. If you have a good grasp of a typical risk management process and the lifecycle of Controls and Audits then that will be a start, but there are SMEs with years of experience who specialise in one area of IRM because it is quite a complex suite.

 

Best of luck!
Mat

0 Helpfuls