You probably know that ServiceNow Expert Services is a great choice for your ServiceNow implementation. But did you know that our team of more than 800 seasoned and credentialed practitioners can also help you get the most value out of your existing ServiceNow platform? Our Advisory Services are with you every step of your ServiceNow journey, whether you're looking to deliver effective self-service, reap the full benefits of the ServiceNow CSDM, develop your own low-code apps, or correctly configure ServiceNow to keep your instance running at peak performance.
Our Advisory Services include:
Our experts help prepare you for AI adoption by reviewing your current solution.
Work with our experts to build a strategy for migrating selected business processes and legacy applications to ServiceNow App Engine. Increase the value you get out of ServiceNow by unlocking the power of low-code custom applications and citizen development with a repeatable and scalable migration evaluation framework.
- Configuration Review
Get expert guidance on keeping your ServiceNow instance healthy with automated analysis, detailed health findings, best practices, and support from our experts. Identify configuration changes that will optimize the health of your ServiceNow instance and keep it running at peak performance.
Get the most value out of the ServiceNow Common Services Data Model (CSDM) through workshops, interviews, and data model design sessions with our experts. Let us map your organization's needs to the CSDM, creating an aligned model that improves quality, delivers better transparency and insights, accelerates automation, and lowers costs.
Unleash the potential of your App Engine investment by operationalizing low-code app development at scale. Get guidance on setting up an effective operating model, establishing governance processes and technical guardrails, capturing and assessing application demands, and establishing KPIs to measure success.
Do you want to host your own ServiceNow instance? This workshop provides advice on leading practices and tailored guidance on the technical infrastructure you need to support and scale a self-hosted implementation, along with installation and ongoing maintenance recommendations.
- Service Catalog Unified
Team up with our experts to create an efficient and streamlined Service Catalog, making it easy for your employees and customers to request products, services, and answers. Get an in-depth assessment of your current request management processes and catalog items—including those currently outside of your ServiceNow instance—along with leading practices, specific recommendations and guidance, personalized workshops, and platform demos to help you build and maintain a well-defined and effective service catalog.
- Solution Architecture Advisory
This service provides you with deep expertise in implementation and business transformation.
To find out more about how ServiceNow Expert Services can guide you to implementation success, contact your services account executive.
