Breadcrumb is not working according to selected category in SP Portal

Aditya1204
Tera Contributor

‎04-22-2025 12:02 AM

In service now, SP portal We have 3 catalog items which is already present in IT Services category, I have added these 3 catalog items in newly created category as Sales Systems. I need to display sales Systems breadcrumb separately for 3 catalog item when we navigate through sales systems category and IT Services category should be display when we navigate through IT services category.

 

Please suggest on this.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-22-2025 12:38 AM

Hi @Aditya1204 

Could you please provide some screenshots of exactly what you want to achieve? From the words, it seems like it might not be feasible, but any screenshots would help in understanding better.

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IbrarA
Giga Guru

‎05-12-2025 04:47 AM

Hi, @Aditya1204 can you provide us some screenshots for better understanding. Moreover, take a look at these links:
https://www.servicenow.com/community/developer-forum/help-with-service-portal-breadcrumbs/m-p/236544...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719179

ibrar
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