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Forum Posts

End User issue Uploading Photos

End users are having issues with taking a photo within the Service Now Agent app. It is not every user, we have 3 so far, all are on different iOS devices. I have an iOS device myself and I am able to successfully take a photo when logged in as the u...

breeivermo by Kilo Contributor
  • 970 Views
  • 4 replies
  • 1 helpfuls

Resolved! page isn't available page

Unable to login into my service now account and also getting an error page isn't available error while logging in to my service now account after providing the user id and password. please help with this issue.

viplavkumar by Tera Contributor
  • 1456 Views
  • 5 replies
  • 1 helpfuls

PDI

HELLOI HAD AN INSTANCE IN THE AUSTRALIA VERSION FOR A WEEK, AND IT KEPT SHOWING AS OFFLINE FOR 13 DAYS. I RELEASED IT AND REQUESTED A NEW INSTANCE IN ZURICH, BUT IT'S BEEN 4 DAYS AND I HAVEN'T BEEN ASSIGNED ONE YET.HOW LONG DOES IT TAKE TO BE ASSIGNE...

Short Description must change Dynamically

Hi All,I need help in changing the record producer short description dynamically when particular state users opens the record producer. I created a label type variable as short description and written onload client script can anyone help with working...

SaiMounikaY by Tera Contributor
  • 867 Views
  • 3 replies
  • 0 helpfuls

Flow designer Issue

Hi All, There are multiple subflows for picking the opne records from one of the tables and Deavtivating the reports presented in the open record and craeting them again.Here for creating the reports in that subflow another subflow of deciison table ...

SaiMounikaY by Tera Contributor
  • 650 Views
  • 2 replies
  • 0 helpfuls

Adding Date Filters

I need a best‑practice way to add a Start and End Date filter in UI Builder. The idea is to place a date picker (filter component) on the visualization page, and when a user selects a date, the report’s data source should update to only show records ...

Problem: Report Creators requiring ITIL to view their reports

We have an ongoing issue where users who can build and share reports and Dashboards are really great at building such, but really dont have a handle on proper ways to share such. Many times, the creators share to ITIL role, thinking they will be shar...

Community Alums by Community Alums  
  • 881 Views
  • 1 replies
  • 0 helpfuls