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client script to validate glide list field value

i have scenario to make the field mandatory on change of the assignment group on INC table based on the below conditionthere is a glide list field on group table referring to sys_user_group_list table which may have more than one comma separated valu...

Resolved! How to call a script include in the report for my requirement?

Hello experts, I am seeking a help to achieve the below requirement:We have a custom table as "u_cisco_management", if there are multiple records in that table with same Reference numbers.From those records, initially created record that has checkbox...

Ksnow by Tera Contributor
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How to set requested for value as variable value

Hi, could you pls assist me to setup request for field value as Service Request Variable Value in service portal-In service Request form, we have variable - New service account name, single line text field.After submission of this service request for...

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CMDB purposes / limits?

Greetings.From what I've read, the ServiceNow CMDB is intended to catalogue and track an organization's IT assets.  Straightforward enough.  But ...1) what about software?  Where does CMDB's 'management' of software (e.g. - cmdb_ci_application_softwa...

missing req value on sctask

Hi guys I'm having some random issues with some catalog items. Sometime when a user submit a request on the sc task table list view im missing the value inside the request number. It's not happening everytime for the same items and also i did look at...

installation module problem

Hi Service experts, above is a screen shot of my installation of Integrated Risk Management plugin. For one week I have not been able to get installed. I have taken my computer to a store technician who charge me fee and yet could not install. And I ...

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NPS process upliftment

Is the feature available in ServiceNow to:1. Send an 'Adaptive card' chat message via ServiceNow to MS Teams ?2. Consume the feedback shared from MS Teams and record/update it in SNOW Assessment metrics/result table ?  The above ask is mainly in rega...