Flow Designer , In subflow with script for Email message body , some value is not populating flow

jaiho_rai
Kilo Sage

 

When tried to access the subflow variable and tried to dotwalk value is not appearing 

jaiho_rai_1-1712322169788.png

Case table contain  --- field Partner that is referencing to customer_account , Incident case -- referncing to incident table .
var CaseNumber = fd_data.subflow_inputs.casenumber.number; ----> value showing 
var PartnerName = fd_data.subflow_inputs.casenumber.partner; it's not showing
var Incident  ---> fd_data.subflow_inputs.casenumber.incident_case -->it's not showing
 
1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @jaiho_rai ,

Please check in the case in ask has partner and incident case values.

 

View solution in original post

8 REPLIES 8

yes they do have value and everything in place , only they are referencing type field .

So is your issue then that you are using these values in a different place where there is a field mismatch?

 

Please share details.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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you are right @Community Alums , some values was not there on the case...thanks for catching up the issue.

Community Alums
Not applicable

Awesome !! Glad to see i could help you @jaiho_rai