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Global search bar is not visible for some users in some browsers

max674lowes
Kilo Contributor

‎08-11-2025 05:09 AM

Hi Team,

 

We are facing issue some users are unable to see the Global Search bar in some browsers , they are able to get it after clearing cache, Logout and login and clearing browser history.

 

Want to understand anything is affecting from SNOW to be checked other than role in system property glide.ui.can_search ?

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Dr Atul G- LNG
Tera Patron

‎08-11-2025 06:28 AM

Try repair: 

DrAtulGLNG_0-1754918916557.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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