how to get resolved ticket data when task[task] selected in servicenow when

PraveenK4686498 · ‎03-28-2025

Dear Team,

i would like to get data for only resolved ticket when task[task] selected in servicenow.

Thanks,

Praveen K

Dr Atul G- LNG · ‎03-28-2025

You need to add a condition, on which table you are creating this report.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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PraveenK4686498 · ‎04-01-2025

Hi Atul,

Here is the snapshot of query i have selected and Type would be Trend graph.

Regards,

Praveen K

Dr Atul G- LNG · ‎04-01-2025

Hi @PraveenK4686498

We can't trend on task types as a whole; we can only trend individual task types.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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