inactive users and assets assigned to them
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‎11-18-2024 01:30 PM
I have found a couple of inactive users with assets still assigned to them. I believe there are hundreds more. I cannot find a way to filter for inactive users and assigned assets. I need to unassign these assets to these inactive users. We have over 9000 user accounts I have to go through. I am hoping I can make this easy on me.
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‎11-19-2024 01:11 AM
Hi @Hollister45 ,
One way would to Navigate to alm_asset.LIST and using Dot - walking, you can filter the Inactive Assigned to Users.
Filter Assigned to --> User Fields,
then,
Active is False.
If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.
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‎11-19-2024 06:08 AM
I do not see the choices your example show's. this is what I see under "https://nysoag.service-now.com/alm_hardware_list.do?" I cannot find "alm_asset.LIST and using Dot - walking,"
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‎11-20-2024 05:56 AM - edited ‎11-20-2024 05:57 AM
HI @Hollister45 ,
Do not check in the second one. After using Assigned to --> User fields, in that one itself check Active is False.
Regards,
Najmuddin.