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Resolved! Does merging ServiceNow accounts affect my community rank?

My current account was created using my personal email and I've created a new account using company email as my company suggested to create a partner portal account.I know what information will be transferred from my old account to new one but I'm un...

Dee S by Giga Guru
  • 710 Views
  • 5 replies
  • 2 helpfuls

ServiceNow Instance Hosting

Looking expert Opinion on Instance Hosting. We currently have three instances: Development (Dev), Quality Assurance (QA), and Production (Prod), all hosted directly on our ServiceNow account.Is it possible to migrate these instances to a third-party ...

surajsukuma by Tera Contributor
  • 432 Views
  • 1 replies
  • 0 helpfuls

inactive users and assets assigned to them

I have found a couple of inactive users with assets still assigned to them. I believe there are hundreds more. I cannot find a way to filter for inactive users and assigned assets. I need to unassign these assets to these inactive users. We have over...

Hollister45 by Giga Contributor
  • 541 Views
  • 3 replies
  • 0 helpfuls

Clean up (table) with 50M records

Hello Experts, Recently i came across the table ( incident activity log Assignment) which has nearly 60 million records and i want to keep the data only for last 2 years , anything older than 2 years has to be deleted . Now, since clean up has to be ...

P Seth by Tera Contributor
  • 686 Views
  • 2 replies
  • 1 helpfuls

How to trigger email notification from scheduled job

Hi,Please help me to create scheduled job to trigger email notification and incident:Table name = cmdb_ci_computero If (today – Computer last login date) = 30 or 35 Trigger email notification event XXXXX Notification email body:Computer name         ...

Deepa12 by Tera Contributor
  • 372 Views
  • 2 replies
  • 1 helpfuls

Interactive Filter for Task table

Hello, I'm trying to create an interactive filter for a report on the "task" table.  I want it to filter out the tasks that are related to the Requestors Agency/Company.  The filters for Incident, Sc_task, and sc_req_item work fine.  I'm not seeing a...

jasongblack by Tera Contributor
  • 546 Views
  • 1 replies
  • 0 helpfuls

How to put Millions of records into Service Now

Hello all,  I am pulling almost a Million records from Tenable.SC using Apache Nifi and trying to put them into Service Now table.  When doing it with an API end point i seem to break SNOW with way to many in the queues.  I was wonder if there is an ...

KyleZ by Kilo Contributor
  • 561 Views
  • 1 replies
  • 0 helpfuls