EOL for MS PowerShell
Action required: MSOnline and AzureAD PowerShell retirement - 2025 info and resourcesIs this being addressed by ServiceNow? If so, is there a plugin or update to our existing processes?
Forum Posts
Resolved! Need Database view for Unread KB's informations.
Hi Experts, I have one Requirement which is related to get the Unread Knowledge Articles by using the kb_use table.This needs to be archive by database base view. As per my knowledge KB_USE table is creating new records when we viewed that particular...
Seeking Best Practices for Establishing a ServiceNow ITSM Center of Excellence
Hello everyone,I’m currently working on setting up COE (Center of Excellence) for IT Service Management (ITSM) within ServiceNow for my organization and would love to hear from those who have experience with this processWhat are some best practices, ...
Facing issue with the wait for Duration of time activity in the Flow designer
In the flow designer, I included a "wait for duration" activity with a configured duration of 1 hour. However, after submitting the request, when I check the flow context, it indicates a waiting duration of 2 days. How is this occurring, and are ther...
Virtual Agent creation
Hi, I'm working on a task where my focus is on creating an incident ticket through virtual agent. But before creating the incident the virtual agent should be able to check for any existing knowledge articles for the issue and if the virtual agent co...
HRSD - Non HR Admin Access Response Template Configuration, Fulfillment Instructions & Checklists
Hi There,Requirement - Non HR-Admin to do the following:=====================================Response templates through the menu "HR Administration" | "Response Template Configuration"Fulfillment Instructions through the menu "HR Administration" | "H...
set assignment group in RITM using script in workflow
i have created a list collector variable in a catalog item. the list collector contains locations data. i want that when user orders the catalog item, an assignment group is assigned to the RITM based on the count of locations ordered by the user. i ...
I incorrectly posted this question and have no option to delete it
How to delete a community question posted incorrectly?Thanks
How Can ServiceNow Be Used to Automate Feedback Collection and Analysis for Retail Surveys Like Krog
How Can ServiceNow Be Used to Automate Feedback Collection and Analysis for Retail Surveys Like Kroger's?Hi Everyone, Kroger's feedback survey is a great example of using customer surveys to enhance services and improve customer satisfaction. Iam cur...
Is there any way to merge multiple excel sheets in a single sheet in different tabs using scripting?
We have a requirement to send a report which will merge 4 excel files that is available in sys_attachment table.We have to send a single excel file and it should be merge of that 4 excel sheets in different tabs(sheets). Please guide if there is any...
Resolved! Does merging ServiceNow accounts affect my community rank?
My current account was created using my personal email and I've created a new account using company email as my company suggested to create a partner portal account.I know what information will be transferred from my old account to new one but I'm un...
RUN DISCOVERY ON LINUX MACHINE WITHOUT CREATING A LOCAL USER
Any Discovery pro can help me out of this situation where we want to run discovery on linux machine without creating the local user.Because we have implemented Ockta ASA (Advanced server access).Which don't really requires local user to be created on...
ServiceNow Instance Hosting
Looking expert Opinion on Instance Hosting. We currently have three instances: Development (Dev), Quality Assurance (QA), and Production (Prod), all hosted directly on our ServiceNow account.Is it possible to migrate these instances to a third-party ...
Microsoft end point configuration connectivity error
Dear experts, As we are implementing microsoft endpoint configuration with SCCM server, when we used discover now as we are getting the below error in the flow context. PowerShell script execution failed. Script returned status 1 using account user d...
Need Help with the automatic letter deletion from the read-only field
Hi All,After entering the name in the field the 1st letter of the read-only variable is getting deleted automatically.I have checked the workflow scripts, client scripts, and UI policies nothing has changed.Can someone please help me with this?
