Subscription Overview Dashboard

[Suresh Kumar8]

Hi,

Could some one help me in understanding "Subscription Overview Dashboard". How it can be used in real time and day today activities?

I would like to monitor my licensed which are getting overused.

Indicators such as "Subscription status", "Allocated", "Subscription's" etc...

One of my license is over used and I am not able to see it in Allocated indicator.

Please provide me your valuable inputs.

Thanks

[Neil P]

@Suresh Kumar8  I had the same issue, as my instance was originally set up with Madrid rules.  If you haven't, you'll need to convert to the new subscription model after Paris.  Support provided me with this KB, it was quite helpful.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993966

In the event that you can't reach that URL, here is a direct link to the Academy presentation: https://community.servicenow.com/community?id=community_event&sys_id=4d944ea21b6e7c90cd3b33bc1d4bcbc...

And there's a course on NOW Learning that was also helpful: https://nowlearning.servicenow.com/lxp?id=search&q=Subscription%20Management

Once I converted and applied correctly, my counts matched.  

Don't forget you can do this all in sub-PROD (post-Quebec) to test it all out.

Good luck!