unable to pull the data from email (inbound email action)

[durga21]

I have some custom fields on incident table

1.host city(host_city) 

2.host country(host_country)

when a user sends email with some subject say test INC it should create an inc and map the field values to the form 

example email

SUB : test INC

host city : newyork

host country : usa

@atul grover

@Chuck Tomasi  @ankur bawiskar

it is creating a new inc in inc table but not updating the host city , country values 

i used 

current.host_city = email.body.host city;

current.host_country = email.body.host country ;

in the action tab of inbound action

please update me with your replies

Thanks in advance

[sushma9]

@durga21 

Can you please let me know what are the filed types you are using in the table. I hope you know that if those are the refence fields  you have to use the sys id and for the custom fields back end name will start with u_filed name. Can you please check on that.