Federal NowForum Breakout Track 1: Modernize: Consolidate Business Critical Applications and Deliver a Modern Consumer Experience

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"Experience the Service Revolution"

The Federal NowForum is diving even deeper into this year's theme of the NowForum series, bringing you THREE breakout sessions where you'll learn from visionary business executives and service management experts while networking with your government peers from the Federal sector.

Click here to view the agenda, click here to register.

Here is the list of breakout options for Track 1: Modernize: Consolidate Business Critical Applications and Deliver a Modern Consumer Experience:

@1:15PM - 2:00PM ET "Cloud, FedRAMP and Beyond - Why Cloud Platforms Makes Sense for Federal Agencies"

Bob Osborn - Chief Technology Officer, Federal, ServiceNow

Explore the viability of a government private cloud offering which provides unrivaled visibility, access and control. ServiceNow's Federal Chief Technology Officer, Bob Osborn, will present an alternative view to traditional cloud services considerations for federal agencies looking to reap the benefits of cloud, but who remain skeptical of the security and availability of commercial offerings.

@2:15PM - 3:00PM ET "Bridging the Gap Between IT and CyberSecurity"

Mike Lyons, Director Security Business Unit, ServiceNow

Is your agency secure ‑ and are things getting better or worse?   How would you answer these questions? Security teams are inundated with alerts from multiple, siloed products and typically have manual processes and handoffs making it impossible to know what's important, where to start and the current status of an incident or vulnerability.   Linking Security and IT together can help you deliver more efficient security response, streamline remediation and clearly visualize your security posture.

@3:15PM - 4:00PM ET "Modernizing to Digital Government"

Dustin Laun, Sr. Advisor for Innovation & Technology, Federal Communications Commission (FCC)

Strategic transformation can only be accomplished with an identified end‑state.   It can be unrealistic to expect that you can standardize every application and required need, on a single platform.   The Federal Communications Commission (FCC) designed, and is implementing, a standard called "80/15/5" where the general assumption is that 80% of all applications and enterprise processes can be standardized on a single platform.   15% of applications are additional SaaS based offerings that integrate seamlessly with the other 80%, and are selected to satisfy specific lines of business criteria. The theme is to continue subscribing SaaS solutions the majority of the time and building, from the ground up only 5% of applications that are mission specific; even those will leverage the latest cloud platforms such as AWS/GCP etc.   As part of the overall process, prior to applying the 80/15/5 model, there will be a percentage of applications that will not be invested in at all.

FCC is applying this methodology as they undertake a massive effort to modernize and transform their enterprise, affecting more than 2 million end users. Applying this approach enables teams to immediately categorize an organizations enterprise into three distinct lanes and associate funding accordingly with an effective timeline and managed scope.