ServiceNow U.S. Air Force Special Interest Group (SIG)  Date: Tuesday, October 21, 2025 Time: 10:00am - 11:30amET Location: Online - Teams   Featured Speakers: Thomas Smith, 78 th  ServiceNow Platform Owner, AFMC Jacob Creech, 78 th  ServiceNow Platform Administrator, AFMC Jack Lawson, Digital Transformation Product Champion, AFRL  Tauf Chowdhury, Digital Native Advisor to CIO, AFRL  ... and more!   We’re excited to invite you to the ServiceNow U.S. Air Force Special Interest Group, happening virtually on Tuesday, October 21 st . Join us to connect with peers, share ideas, and explore tailored insights for the U.S. Air Force community.    During this session, we will cover the below topics:  AFMC 78th ABW/SPCD Journey Leveraging Hardware Asset Management (HAM) AFRL's App Engine experience developing the Security and Policy Review Information Tool (SPRINT) Overview of ServiceNow   Don't miss out - Register Now!   ... View more

Federal IT leaders face mounting pressures to modernize while navigating strict mandates for security, compliance, and mission-critical performance. In this session, ServiceNow experts reveal how agencies can confidently embrace AI-driven automation to achieve smarter, more resilient operations.   Discover how Health Log Analytics (HLA) delivers powerful on-premises capabilities that meet Federal data residency and security requirements without slowing modernization. Sign up now to learn how innovation and compliance can work hand-in-hand to support mission needs.   Then explore LEAP, an innovative solution that uses incident history to accelerate triage and resolution for faster, measurable value. Save your spot today to see how LEAP reduces Mean Time to Resolution (MTTR) and builds resilience across Federal IT operations.   This session provides actionable strategies to drive momentum today while establishing a platform for scalable IT Operations Management (ITOM) maturity and future AI adoption. From reducing risk to improving mission delivery, ServiceNow empowers Federal IT teams to operate smarter, faster, and with greater confidence.   Don’t miss out – Register Now!   ... View more

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust.   Join us for a forward-looking discussion with ServiceNow thought leaders and public sector innovators. Discover how our AI-driven platform empowers agencies to revolutionize service delivery. Learn how AI automates repetitive processes, streamlines service workflows, and creates intuitive, digital-first interactions that elevate the citizen experience.   This is more than a CRM—it’s a pathway to building modern, efficient, and citizen-centric government services. The future of government service delivery starts here.   Don't miss out - Register Now!   ... View more

The Cyber Operational Readiness Assessment (CORA) is crucial for evaluating and enhancing cybersecurity and mission resilience within Defense and Intelligence agencies. Integrating vast volumes of security, risk, and mission data into actionable insights demands continuous, real-time monitoring.   This session showcases how the ServiceNow AI platform, utilizing Security Operations (SecOps) and Integrated Risk Management (IRM), offers federal agencies a holistic approach to cyber readiness. ServiceNow's automation, intelligent workflows, and seamless integrations consolidate security data into a unified operational fabric, allowing proactive risk identification and response.   Participants will learn to: Automate threat detection, incident response, and vulnerability management to enhance cyber resilience and reduce mean-time-to-respond (MTTR). Achieve real-time risk visibility, continuous compliance, and dynamic insights through mission-critical dashboards aligned with NIST and MITRE frameworks. Unite IT, security, and compliance teams under one operational fabric to foster a mission-driven, proactive cybersecurity posture.   Don't miss out - Register Now!   ... View more

Across the Intelligence Community (IC), agencies face a common challenge: mission-critical workflows still rely on legacy systems that are costly to maintain, slow to adapt, and difficult to secure. This session demonstrates how ServiceNow helps modernize these workflows without disrupting operations.   Using the Foreign Travel Approval Tool — a use case familiar across the IC — we’ll show how to: Build and adapt mission-specific apps quickly with App Engine Studio Securely connect legacy and modern systems with Integration Hub Orchestrate processes end-to-end using Process Automation Designer Normalize and protect data with Data Management Deliver modern user experiences via the Service Catalog You’ll see a live demo of how ServiceNow streamlines travel approval workflows while securely exchanging data across legacy case systems and mission networks. We’ll also highlight how Now Assist (GenAI) accelerates integration logic, documentation, and workflow automation.   By the end of this webinar, you’ll leave with actionable steps to bridge legacy systems with modern workflows — advancing IC IT modernization priorities securely, efficiently, and at scale.   Don't miss out - Register Now!   ... View more