Federal agencies are drowning in portfolio visibility gaps. Spreadsheets, disconnected systems and siloed stakeholders mean IT can't answer basic questions: What are we funding? Is it aligned with the agency's mission? Can we shift resources when priorities change?   Service Portfolio Management (SPM) doesn't just consolidate your tools. It unifies your agency's operating model, so IT leadership, finance and program offices make faster, smarter portfolio decisions.   In this tech talk, we'll cover: Why federal agencies need portfolio control now (and what happens without it) A phased adoption playbook that works: starting small, scaling fast Governance that actually gets decisions made and communicated How to get your teams speaking one portfolio language  Don't miss out - Register Now! ... View more

Fraud, waste and abuse cost government agencies and regulated organizations billions every year—not because the data doesn't exist, but because the right people can't act on it fast enough. Most approaches are built to respond after the damage is done. The organizations winning the fight against FWA are doing something different: they're stopping it before it happens.   In this webinar, we'll show you what a modern, end-to-end FWA platform looks like when Snowflake's anomaly detection and data intelligence capabilities meet ServiceNow's Investigative Case Management—from the moment a pattern breaks to the moment a case is closed.   What you'll learn: Shifting from Pay-and-Chase to Prevent-and-Detect.  Detecting anomalies before they become losses.  We'll focus on real-time anomaly detection, unified data platform, using AI for suspicious pattern recognition across disparate agency data sources. During the demo we'll show how Snowflake ingests multi-source data, runs anomaly detection, and surfaces alerts that feed directly into ServiceNow's case management workflow. We'll also discuss Snowflake's data sharing ability and connecting data across agencies without moving it which helps with cross-agency FWA investigation.   Register today!  ... View more

The hardest part of AI transformation isn't the technology. It's adapting your people, processes and governance fast enough to keep up. This roundtable brings together public and private sector leaders for a candid conversation about what AI transformation really demands. Patrick McGarry, author of The Adaptive Organization, and Rob King, former Chief Data Officer of the Department of Energy and founder of OpSpark, will share hard-won lessons and take questions from the room.   Register here: https://carahevents.carahsoft.com/Event/Details/774268-community ... View more

AI agents are already running across your enterprise. They are in your cloud environments, vendor platforms and business applications. The question is no longer whether to deploy AI, but whether you can see it, govern it, secure it and automate with it at speed.   This hands-on workshop explores how ServiceNow AI Control Tower serves as the enterprise control and governance plane for every AI system, agent and workflow, regardless of where it runs. Participants will gain practical experience across three interlocking capabilities: AI Control Tower as the enterprise command center that discovers every agent, model and MCP server into a living inventory and eliminates shadow AI; Security Operations powered by AI agents that enforce guardrails, govern digital identities and respond at machine speed; and Intelligent Automation that closes exposure and drives remediation through workflows that act without waiting to be told, eliminating manual overhead across the entire security and risk lifecycle.   Walk away with a mission-ready blueprint grounded in ServiceNow's Australia platform release and the latest announcements from Knowledge 2026 that turns AI ambition into accountable, measurable outcomes your CISO and CFO can both stand behind.   Don't miss out - Register Now! ... View more

Every agency is impacted by changes in priorities, legacy technology and disruption caused by AI. ServiceNow has always been focused on delivering simplicity into a complex ecosystem. This is accomplished by layering Case Management and a CRM system of action over a sprawling and often messy collection of systems, processes and shadow IT. This results in orchestrating seamless customer and employee journeys, enhanced with AI, that drives world-class experiences and business outcomes.     Join us to see a diverse set of mission-oriented solutions built on ServiceNow’s CRM, built for Public Sector in the AI era.  Highlighted solutions will include: Investigations for Fraud, Waste and Abuse Grants Management Field Service and Facilities Management Running Shared Services Contact Center as a Service Sales Order Management and CPQ Register today!  ... View more