Federal agencies are facing a convergence of new regulatory requirements, growing audit deadlines and the operational realities of CMMC 2.0. The result: compliance teams are stretched thin, and traditional processes can’t keep pace with mission needs.   Join us to learn how ServiceNow and Aprio are enabling agencies to modernize risk management, automate assessments, and establish a continuous monitoring framework that reduces burden while improving readiness. You’ll see how leading organizations are gaining speed, transparency, and resilience across their compliance programs.   Register today! ... View more

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution Consultant Travis Rogers and my AMAZING cohost developer advocate Lauren McManamon!   You can find the recording of the event as well as the customer presentations HERE.     I hope you are able to attend Knowledge 2026 – early registration is open!   Wishing all of you a healthy, happy holiday season!   Tracy O’Brien ... View more

ServiceNow invites you to a three-part interactive webinar series designed for IT leaders at Tribal Nations and Casinos who are focused on building strong, sustainable foundations for IT modernization. Each session blends foundational guidance with facilitated discussion, giving attendees the opportunity to engage, ask questions, and learn from peer experiences.   Monday, March 16, 2026 | 2:30pm – 4:00pm ET; 11:30am - 1:00pm ET https://carahevents.carahsoft.com/Event/Details/707782-Community   This session explores how Hardware Asset Management and Software Asset Management work together to uncover hidden savings, strengthen governance, and reduce overspending—helping organizations better protect budgets and resources.   Participation Note: These sessions are designed to be interactive and discussion-based. Attendees are encouraged to ask questions, share challenges, and engage with peers throughout each session.   Register Now: https://carahevents.carahsoft.com/Event/Details/707782-Community ... View more

ServiceNow invites you to a three-part interactive webinar series designed for IT leaders at Tribal Nations and Casinos who are focused on building strong, sustainable foundations for IT modernization. Each session blends foundational guidance with facilitated discussion, giving attendees the opportunity to engage, ask questions, and learn from peer experiences.   Maximizing Stewardship: Knowing What You Own Through IT Visibility & CMDB Health Wednesday, February 11, 2026 | 2:00pm – 3:30pm ET; 11:00am - 12:30pm PT https://carahevents.carahsoft.com/Event/Details/707782-Community     This session focuses on IT visibility and CMDB health, breaking down complex concepts in practical terms. Attendees will learn how Discovery and a healthy CMDB support financial transparency, governance, and informed decision-making.   Participation Note: These sessions are designed to be interactive and discussion-based. Attendees are encouraged to ask questions, share challenges, and engage with peers throughout each session.   Register Now: https://carahevents.carahsoft.com/Event/Details/707782-Community ... View more

ServiceNow invites you to a three-part interactive webinar series designed for IT leaders at Tribal Nations and Casinos who are focused on building strong, sustainable foundations for IT modernization. Each session blends foundational guidance with facilitated discussion, giving attendees the opportunity to engage, ask questions, and learn from peer experiences.   Investing with Intention: Foundational Technology Tuesday, January 27, 2026 | 1:00pm – 2:30pm ET; 10:00am - 11:30am PT https://carahevents.carahsoft.com/Event/Details/707782-Community   This session introduces IT Service Management (ITSM) and Strategic Portfolio Management (SPM) as foundational governance frameworks. Attendees will explore how these practices bring structure, transparency, and fairness to day-to-day operations and investment decisions—helping organizations move beyond constant firefighting toward intentional prioritization.     Participation Note: These sessions are designed to be interactive and discussion-based. Attendees are encouraged to ask questions, share challenges, and engage with peers throughout each session.   Register Now: https://carahevents.carahsoft.com/Event/Details/707782-Community ... View more