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Federal and U.S. Public Sector SNUG

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Federal Tech Talk: The AI Front Door to Autonomous Human Government

One AI front door. Every federal employee. Zero busywork. Join us June 11 for a live demo of EmployeeWorks — powered by ServiceNow's agentic AI platform. We'll show you how agencies can connect HR, IT, and agency systems, meet AI Action Plan complian...

  • Event
  • Virtual
  • Webinar

June 10: FedFLEX Customer Special Interest Group

Join your peers for the FedFLEX Customer Special Interest Group, this is a standing gathering for IT Directors and Program Managers across ServiceNow's federal financial, legislative and economic development agency community. These sessions are desig...

  • Event
  • In Person

EAM Workshop: June 2

Join us for a hands-on Enterprise Asset Management (EAM) workshop in our Vienna office. Hear from ServiceNow Asset Management experts and learn how to effectively manage non-IT business and mission assets.   During this interactive session, we will d...

  • Event
  • In Person
  • Meetup
  • workshop

June 18: U.S. Navy Special Interest Group

  Join your peers for the U.S. Navy Special Interest Group hosted by the ServiceNow Navy Team on June 18th.   Agenda 10:00am - 10:10am: Opening Remarks 10:10am - 10:40am: Business of IT (BoIT) Presentation & Demo 10:40am - 11:10am: Moveworks Prese...

  • Event
  • In Person
  • workshop

Day in the Life: ServiceNow Business Process Consultant (Modern Perspective)

A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day to day basis.   That simple reply turned into a series.   This post continues that journey, focusing on the Business Proce...

  • blog
  • Best Practices
  • Consulting
  • Day in the Life
  • ITSM
  • ServiceNow Business Process Consultant
  • ServiceNow Delivery

What I Learned Writing a “Day in the Life” Series on ServiceNow Roles

A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day to day basis.   That simple reply turned into a series.   This post continues that journey, but this time stepping back an...

  • blog
  • Best Practices
  • Day in the Life
  • ITSM
  • Platform Governance
  • ServiceNow
  • ServiceNow Careers

Day in the Life: ServiceNow Architect (Modern Perspective)

A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day to day basis.   That simple reply turned into a series.   This post continues that journey, focusing on the Architect role...

  • blog

Day in the Life: ServiceNow System Administrator (Modern Perspective)

A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day-to-day basis. It was a simple reply—just a collection of things I had learned through experience and from others in the co...

  • blog
  • Best Practices
  • Day in the Life
  • ITSM
  • Platform Governance
  • ServiceNow Admin

Day in the Life: ServiceNow Developer (Modern Perspective)

  A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day to day basis.   That simple reply ended up sticking with me.   This continues that same idea, just focused on the Servic...

  • blog
  • App Engine
  • Best Practices
  • Day in the Life
  • ITSM
  • ServiceNow Developer
  • Servicenow Development

Day in the Life: ServiceNow Technical Consultant (Modern Perspective)

A few years ago, I responded to a community post with a quick breakdown of what a ServiceNow System Administrator does on a day to day basis.   That simple reply turned into a series.   This post continues that journey, focusing on the ServiceNow Tec...

  • blog
  • Best Practices
  • Consulting
  • Day in the Life
  • ITSM
  • ServiceNow Delivery
  • ServiceNow Technical Consultant

ServiceNow Government Forum 2026: Watch On-Demand

Government Forum is over. The Insights are just getting started.   Sessions from the ServiceNow Government Forum are now available to watch on-demand.   On March 5th, public sector leaders gathered to explore how AI is transforming the way government...

  • Event
  • Virtual

Register today for Knowledge 2026 to access Agenda Builder April 7th!

Hello SNUG Members!   I am excited to invite you to attend Knowledge 2026!   If you have not done so already, register to attend the event to access Agenda Builder on Tuesday, April 7th.   If attending, please visit me at the Expo in the community ar...

  • Event

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Hello SNUG Members!   We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...

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Group Information
Federal and U.S. Public Sector SNUG

Federal and U.S. Public Sector SNUG

Members of the Federal and U.S. Public Sector SNUG can accelerate value realization and customer success through ongoing engagement, education, and experience sharing.
1502 members
Open group
Created 09-02-2022
Members (1,502)
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