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on 04-25-2016 07:59 PM
Thank you for registering for the Knowledge16 Conference!
With less than three weeks away until you join us at Mandalay Bay in Las Vegas, NV, we wanted to make sure you were exploring the wide range of courses available at Knowledge16. Now that you're registered, you can access the Session Scheduler to build your personal schedule of technical sessions and activities.
Don't have time to sort through the 300+ sessions? Too busy packing for 6 days in Vegas where you'll experience the service revolution? Same. So we've put together a federalized agenda to help you get started, and where you're most likely to find your peers and ServiceNow Federal Team members.
Federal Recommended Knowledge16 Agenda
Here is the list of ServiceNow and customer sessions tailored to the federal and public sector industry.
Keynotes:
Day 1 Keynote: Experience the Service Revolution: KEY517
Frank Slootman - President & Chief Executive Officer, ServiceNow
Day 2 Keynote: Drive the Service Revolution: KEY518
Dan McGee - Chief Operating Officer, ServiceNow
Day 3 Keynote: CreatorCon Keynote: Enable the Service Revolution: KEY519
Pat Casey - Senior Vice President, Platform Development and Operations, ServiceNow
Fred Luddy - Founder & Chief Product Officer
Federal Breakouts:
NASA's Big Bang Service Delivery Transformation: 17BE09
Andrea Billiot - IT Chief Engineer, NSSC
Paul Rydeen - ESD Service Officer Manager, NASA
Zero to PPM in 71 days...our Journey into Project Portfolio Management: 17BE07
Angel Goldsborough-Lee - Director - Technology Management, House of Representatives
Using PPM and SDLC to Deliver a Holistic PM Solution: 18BC11
Robert Franklin, ORNL
Pushing Dynamic Workflow to the Next Level with Conditional Approvals and Tasks: 18BB14
Arun Bali - ServiceNow Architect, Lawrence Berkeley National Laboratory
Driving Transformation and Optimizing Service Delivery at the USPS: 18BA06
Kathy Warnaar - Manager, Performance Achievement, USPS
Panel: The Service Revolution in Government: 18BE05
Brian Arlington - Group Leader - Service Management, Oak Ridge National Laboratory
Dustin Laun - Sr. Advisor, Innovation/Technology, Federal Communications Commission
Jack Schmidt - IT Process Manager, Argonne National Laboratory
Kathy Warnaar - Manager, Performance Achievement, USPS
Sheila Pickett - Senior Solution Marketing Manager, ServiceNow
Bob Osborn - Chief Technology Officer - Federal, ServiceNow
Knowledge Poker - Government: 17NF17
Steve Alfieris - Area Vice President, Sales, ServicesNow
Bob Osborn - Chief Technology Officer - Federal, ServiceNow
Nestor Kassaraba - Field Marketing Manager - Federal, ServiceNow
Functionality Breakouts:
Leveraging ITOM Automation to Make Amazing Happen!: 19BC09
Lee Szolusha - ITSM/ITIL Project Manger, New York Presbyterian Hospital
Barbara Tejeda - Senior Developer, New York Presbyterian Hospital
Topic: Change & Release Management
Sridhar Chandrashekar - VP and GM of ITOM, ServiceNow
Topic: Service Mapping & Discovery
Metrics and Performance Analytics - Stop Looking in the Rear View Mirror: 17BB04
Nauman Chugtai - Director, IT Services, Verisk Analytics
Topic: Reporting and Analytics
Managing Audits 70% Faster with GRC - Red Robin's Story: 19BC01
John Johnson - Director Internal Audit and SOX Compliance, Red Robin
Topic: Service Management
Building a Sustainable Service Management Program in a Shared Services Environment: 19BA09
Mark Grimmelikhuijsen - Snr Mgt, Service & Portfolio Management, Campbells
Topic: Shared Services Management
CMDB Optimization at Johnson & Johnson: 18BE01
Anders Rajka - Director IT, Global Technology Solutions, Johnson & Johnson
Harijinder Singh - Manager, KPMG
Topic: Configuration Management Database
Tying IT Cost/Financial Management to the CMDB: 17BD12
Joshua Young - Program Manager, The Nielsen Company (US) LLC
Topic: Financial Management
Going Live with HR Service Management in 90 Days: 17BA11
Donna Woodruff - Director Employee Experience & Service Mgmt Technology, Cox Automotive
Topic: HR Service Management and On-boarding
Fighting Fires with ServiceNow: 17BA02
Eric Lienard - Business Analyst, CERN
Topic: Mobile
Keep the Business Running: Using ServiceNow for Flight Operations: 17BE10
Adil Ahmed - Director, Knowledge Systems, Bristow Group Inc.
Topic: Service Catalog and Self-Service
