Federal Recommended Knowledge17 Agenda

[larelrogers]

New year, new federalized agenda!

Last year we provided our community with a federal recommended agenda just three weeks out before the big event. And though it seems Knowledge17 is light-years away, we're sharing way in advance because if you didn't know by now, you have the opportunity to build out your agenda before registering - to discover the endless learning and networking opportunities K17 has to offer - aka no reason you can't justify your trip!

HOW TO BUILD YOUR AGENDA:

Once you discover a session you like in the Content Catalog, you can add them to your favorites with the star on the right of the description. When scheduling becomes available (at the end of March), you will then be able to quickly add your favorites to your schedule.

To help things out, I've partnered with the federal extended sales organization here at ServiceNow to put together a federalized agenda. We've filtered through the 400+ sessions and labs based on your agency and department interests, technical depths, and more. These sessions are also where you're most likely to find your peers and ServiceNow Federal team members to pick our brains on how we can help you work at lightspeed.

Federal Recommended Knowledge17 Agenda

Here is the list of ServiceNow, customer, and partner sessions tailored to the federal and public sector industry.

Have a favorite session that didn't make the list? Leave it in the comments section and as I update this list on a weekly basis I'll be sure to add your recommendation so you can save me a seat

Keynotes:

Customer Service at Lightspeed: KEYT131910

Abhijit Mitra - VP & GM of Customer Service Management, ServiceNow

Human Resources at Lightspeed: KEYT131911

Deepak Rammohan - VP & GM for the HR Business Unit, ServiceNow

Security Topic Keynote: KEYT131913

Sean Convery - VP & GM, Security, ServiceNow

Federal Breakouts:

Panel: Government Services at Lightspeed: BRP4301

Bob Osborn - CTO, Federal, ServiceNow

SIG Networking: Government: SIGN132108

Delivering Unprecedented Transparency with the Holiday Dashboard at USPS: BRE4187

Kathleen Warnaar - Manager, IT Performance Achievement, US Postal Service

Civil Servant-Centric Apps: Digital Services for Better Government Work: BRE3976

Hilary Cronin - PM, Risk Management & Monitoring, U.S. Department of Education

Implementing PPM the Govt Way: Its a whole different world!: BRE4080

Lawrence Abeyta - ITSM Manager, NuAxis Innovations

Enterprise Architecture 2020 - A Customer Panel: CCB3920

Shiva Ramachandran - Director, ServiceNow

Bretlant Fletcher - Director, IT Development, Intercontinental Exchange, NYSE

Andy Kilinkski - Ernest & Young LLP

David Record - IT Project Manager, Department of State

ServiceNow Command Line Interface(CLI) & Git Integration: CCB3940

Pablo Sarabia - Technical Architect, USAA

Attracting the Business by Delivering Transformative Solutions with ServiceNow at USPS

Kathleen Warnaar - Manager, IT Performance Achievement, US Postal Service

Pre-Conference Sessions:

Functionality Breakouts:

Build Business Applications at Lightspeed:

Get up and running with Service Portal: CCW4230

Chris Anello - Senior Solution Consultant, SerivceNow

Jay Park, ServiceNow

Performance Debugging: CCW3966

Brian Crosby, Solution Architect, ServiceNow

Brent Bahry, Manager, Platform Development, ServiceNow

Building your First ServiceNow Application: CCW4229

Dave Slusher, ServiceNow

Defining your application development methodology for ServiceNow: CCB4218

Boby Edmonds, Sr. Director, Linium

Manage Cloud Sprawl:

Realizing the Complete ITOM Vision: CCB4219

Eric Szonyi - Senior Product Architect, ServiceNow

Resolve Real Security Threats Fast:

Fear of the Cloud: Our Journey to a Secure Model: BRE4294

Brian Bush, Solutions Architect, Verizon Wireless

Lisa Robinson, Director, System Engineering, Verizon Wireless

Threat Intelligence Sharing: How Participating Will Dramatically Improve Your Security Posture: BRE4...

Piero DePaoli - Senior Director, Product Marketing, Security, ServiceNow

Resolve Customer Issues at Lightspeed:

Leveraging Customer Service Management to Drive Business Transformation: BRE4059

Rupinder Goal - Group CIO, Tata Communications Limited

Introduction to Customer Service Management (including roadmap): BRE4064

Terence Chesire - Senior Director, Product Management, ServiceNow

Eliminate Service Outages:

ITSM + ITOM in 1 Tool: Oshkosh's Journey to Eliminating 60 tools: BRE4386

Gregory Thoreson - Business Architect, Oshkosh Corporation

Take Control of Apps, Projects, and Financials:

Application Portfolio Management - Leverage the CMDB for success: BRE4070

Latham Kethineni - Associate Director, Service Management, Bristol Myers Squibb

Enabling Enterprise Architecture decisions through the ServiceNow platform: CCB3939

Michael Del Castillo - Sr. Solution Consultant, ServiceNow

Brian Murray, ServiceNow

Modernize IT Service Management (ITSM):

Bimala Tullock - Champion Enablement, ServiceNow

Aaron Nielsen - Sr. Manager/IT Service Management, Blackhawk Network

Swapna Bogle - Lead Cloud SLM, Risk Management Solutions

[Brent MacAloney]

As a Fed who is very new to ServiceNow, it is extremely helpful that you went through and pulled out some topics that may be of interest.   This will be a tremendous help when planning my week in Orlando.   Thanks so much!

[larelrogers]

Hi Brenton,

No problem at all, glad I was able to help - looking forward to meeting you at Knowledge17!!!

Thanks,

LaRel