Session ID:
BRE4064
Presenter(s):
- Terence Chesire - Senior Director, Product Management
Company(s):
ServiceNow
Abstract:
Are you struggling to improve customer service while driving down costs? Attend this informative session to learn how the familiar benefits of the ServiceNow platform power Customer Service Management to provide business partners and customers with always-available and easy-to-use self-service options while providing an effortless customer service agent experience that connects customer service to the rest of your organization, speeding problem diagnosis to drive permanent solutions and not just one-time fixes. In addition to an overview of current capabilities, this session will reveal what is planned for upcoming releases.
Date and Time:
TBD
