Panel: Government Services at Lightspeed

[larelrogers]

Session ID:

BRP4301

Presenter(s):

• Bob Osborn, CTO, Federal

Company(s):

ServiceNow

Abstract:

The ability of the IT department to deliver business value across the agency is key to enabling mission delivery that extends beyond the modernization into true transformation. While service relationships are usually well defined and automated within IT, they are often inefficient, unstructured, or non-existent in other service domains. Savvy government IT leaders view this as an opportunity to leverage IT service expertise and enable the agency to deliver easy to use, workflow managed services in new, highly-impactful ways. Join a highly distinguished panel featuring representatives from some of the most notable government agencies to share how they view the current and future state of service delivery in the Public Sector. Join us to learn how they are leading a shift towards a service delivery viewpoint, which enables the achievement of agency strategy and deepens the IT/business partnership.

Date and Time:

TBD