Where to Find ServiceNow Federal at Knowledge17

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ServiceNow is geared to have 13,000+ community experts driving the future of shared services and digital transformation in one location - Knowledge17 Conference, May 7-11. And we're excited for you to experience in-depth training and networking opportunities your way, from five speciality tracks: IT, Customer Service, HR, Security, and Business Apps. Click here to explore all tracks.

Now that we've hyped you up the "corporate" way, let's address why you're really reading this post; "where's the place to be if I'm going as a ServiceNow Federal team member?" - internal, customer, prospect, advocate, you name it!

We've already listed the ServiceNow, customer, and partner sessions tailored to the federal and public sector industry in our Federal Recommended Knowledge17 Agenda, but we wanted to highlight the top three must attend federal events at Knowledge17:

1. Panel: Government Services at Lighspeed

Session ID: BRP4301

Session Type: Panel Breakout

Moderator: Bob Osborn, Chief Technology Officer, ServiceNow Federal

Abstract: The ability of the IT department to deliver business value across the agency is key to enabling mission delivery that extends beyond the modernization into true transformation. While service relationships are usually well defined and automated within IT, they are often inefficient, unstructured, or non-existent in other service domains. Savvy government IT leaders view this as an opportunity to leverage IT service expertise and enable the agency to deliver easy to use, workflow managed services in new, highly-impactful ways. Join a highly distinguished panel featuring representatives from some of the most notable government agencies to share how they view the current and future state of service delivery in the Public Sector. Join us to learn how they are leading a shift towards a service delivery viewpoint, which enables the achievement of agency strategy and deepens the IT/business partnership.

2. SIG Networking: Government

Session ID: SIGN132108

Session Type: SIG Networking

Moderators: Sheila Pickett - Industry Marketing, ServiceNow & Wanda Burgamy - SLED Program Manager, ServiceNow

Abstract: Take advantage of this opportunity to engage in a fun, casual and productive roundtable discussion with like-minded attendees. Learn how your peers in Government are addressing similar challenges. Hear how they are streamlining service delivery throughout the institution. Share best practices and lessons learned.

3. US Federal Industry Pod

Where: ServiceNow Pavilion at Knowledge17 (located near the ExpoNow Exhibition Hall)

What: Each pod will have 1-2 demo stations, staffed by ServiceNow Federal Solution Consulting team members

When: Monday, evening (May 8th) - Thursday afternoon (May 11th)

Topic: YOU DECIDE, please put in the comments section or email bridget.scanlan@servicenow.com with topics and solutions you'd like us to cover in the industry pod. This is an exclusive demo station just for our Federal and US Public Sector K17 attendees. Stop by for a conversation with one of our experts around Security Operations for Federal Agencies, FITARA, CPIC/OMB reporting, constituent service management, Federal procurement management, and more.

For the full list of sessions, check out the content catalog to customize your Knowledge17 experience by filtering by what you need to accomplish, your role, department your are interest in, and more.