Bulk update Work Order tasks in Dispatcher workspace

Scott Stahr
Tera Expert

I've been working in the dispatcher workspace and was asked if it would be possible to do a bulk rescheduling of scheduled tasks for the technicians. The use case provided is the technician is scheduled to be doing outdoor work but inclement weather makes the job unsafe so the work needs to be rescheduled. Is there a way to select all the agents and move their tasks over a day?

I have tried holding down the Ctrl key and selecting multiple work order tasks within the workspace but I am only able to select one task at a time.

1 REPLY 1

Joshua Chen FX
Mega Sage

i don't think you can select multiple tasks in the DW calendar (you can select multiple in the task card panel and bulk auto-assign, but your use case is = tasks are already assignd, i want to mass reschedule from the DW)

workaround (2):

- from the list 

JoshuaChenFX_0-1750252837037.png



- from the classic ui in the wm_task module OR from ''my dispatch queue'' module if you enabled it in the global domain settings sm_config.list