Issue with Attachment Question type inside Questionnaires on Mobile App

Lucas Simões
Tera Contributor

Hello,

 

We built some questionnaires with Attachment Question Types, and most of the time, this type of questions are not available for completion using the Mobile Application (Now Agent).

 

It works if I insert them into a brand new questionnaire, but when I add Questions with Attachment Type to an existing questionnaire, they simply do not appear on the Now Agent app (neither on Android nor iOS).

 

Thank you for your support!

 

Kind regards,
Lucas Simões

 

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